Banquet Captain
Banquet Captain
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson Arizona. Featuring scenic guest rooms exquisite dining options and rejuvenating Spa services delivered with Forbes rated service. If you have a passion for great service we would love to consider you to join our team of extraordinary hospitality professionals.
Summary:The purpose of this position is to manage plan and direct the banquet operations including service and setup of service. The position will report to the Banquet Manager and will partner closely with the Catering/Sales and culinary departments to ensure the banquet operations can meet demands successfully.
Duties and Responsibilities:
Oversees all banquet service operations and ensures that all banquet service details are executed. Assist in ensuring that the events are on time. Make adjustments as needed and relay that information to the appropriate personnel.
Review Banquet Event Orders (BEOs) at the beginning of each shift to ensure room are set as contracted. Confirm and setup A/V equipment needs to contract for the event.
Responsible for the performance of the banquet service staff including direct supervision of the banquet staff. Provides leadership to the staff in the absence of the Banquet Manager
Collaborate with Catering/Sales Food & Beverage managers and the culinary team to ensure that quality service is provided for all meetings and banquets.
Manage the cost and quality control of banquet services.
Be an active liaison between people and other Resort staff to ensure outstanding customer service while maintaining company procedures and complying with company policies
Maintain all equipment and facilities in an organized clean safe environment.
Communicate any areas of need problems and concerns from people to Banquet Manager
Perform monthly inventories and order supplies as needed in collaboration with the Banquet Manager
Work closely with Guest Services and Maintenance to schedule and perform transportation of supplies and equipment as needed throughout the Resort
Complete administrative tasks as assigned by Banquet Manager
Expected to work with people to ensure satisfaction.
Take initiative and get creative in resolving challenges and involve a supervisor only when previous methods have been unsuccessful.
Supervisor Activities:
Directs the work of Associates
Appraise Associates productivity and efficiency for the purpose of recommending promotions or other changes in status
Involves the Banquet Manager in situations that require disciplinary action
Plans the work
Apportions the work among Associates
Responsible for endofshift duties including but not limited to billing cleaning event space and all work areas returning banquet bar inventory billing and releasing staff.
Partner with the Culinary department to provide timely and accurate food service
Education:
Equivalent experience may be accepted in lieu of a degree
Audio Visual skills (microphones LCD projectors computers and similar equipment)
Experience:
Minimum of 2 years experience in Banquets Food & Beverage Conference Services or a related discipline is required
Excellent written and oral communication skills required
Positive interpersonal and customer service skills required
EEOC Statement:
Hacienda Del Sol Resort is an Equal Opportunity Employer that does not discriminate on the basis of age sex race color national origin religion disability or any other characteristic protected under state federal or local laws. We are committed to creating a diverse and inclusive workplace.
Employment Type
Part-Time
