Level III Technician

TeamLogic IT

Posted on : 02-05-2025

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1 Vacancy

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Job Location

San Diego, CA - USA

Yearly Salary

$ 85000 - 100000

Vacancy

1 Vacancy

Posted on : 02-05-2025

Job Description

Benefits:

401(k)
Competitive salary
Free uniforms
Health insurance
Paid time off
Training & development

Join Our Team of Innovators!

Are you passionate about technology enjoy connecting with people and possess sharp business acumen If so we have the perfect opportunity for you! We are seeking a dynamic and enthusiastic Level 3 Technician to join our team where youll have the chance to make a real impact in a fastpaced innovative environment.

Key Responsibilities

Provide advanced technical support and troubleshooting for complex systems software and hardware issues.

Collaborate with crossfunctional teams to identify and implement technology solutions that meet business objectives.

Mentor and assist lowertier technicians fostering knowledge sharing and skill development within the team.

Analyze and resolve escalated service tickets with a focus on efficiency and customer satisfaction.

Perform system installations configurations upgrades and maintenance ensuring optimal performance and security.

Communicate effectively with clients and team members to explain technical concepts in an accessible way.

Qualifications

Minimum of 5 years in IT support including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelors degree in IT Computer Science or a related field is preferred with certifications such as CompTIA Network Security Microsoft Azure Administrator or CCNA as a plus.

Strong understanding of networking operating systems and IT infrastructure.

Experience working with Managed Service Providers (MSPs) or within an MSP environment is highly desirable.

Excellent interpersonal and communication skills with a knack for building relationships with clients and colleagues.

Businessoriented mindset with an ability to align technical solutions with organizational goals.

Certifications such as CompTIA Cisco or Microsoft are a strong plus.

Passion for continuous learning and staying updated on the latest technological trends.

ProblemSolving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues with proven experience managing IT projects from inception to completion.

Work Environment

Fastpaced and dynamic environment with a focus on delivering highquality IT support to SMB clients.

Collaborative and supportive team culture.

This role requires the ability to work both in our office and at client sites depending on client needs. THIS IS NOT A REMOTE POSITION.

The candidate should be prepared for occasional travel to client locations and possess a valid drivers license.

Flexibility in working hours including evenings and weekends may be required to accommodate client emergencies or project deadlines.

What We Offer

A collaborative workplace culture focused on innovation and growth.

Opportunities for professional development and advancement.

A competitive salary and benefits package including health insurance paid time off and retirement savings options.

The chance to work on cuttingedge projects that make a difference.

About You

Youre a problemsolver at heart someone who thrives on challenges and enjoys working with others to find creative solutions. You have a passion for technology that goes beyond the workplace and youre eager to bring your skills and enthusiasm to a team that values innovation and collaboration.

If this sounds like you wed love to hear from you! Apply today and take the next step in your career as a Level 3 Technician.

How to Apply

Please submit your resume and a cover letter detailing your technical experience and why youd be a great fit for this role. We look forward to meeting you!

Compensation: $85000.00 $100000.00 per year

Our growth isnt measured in numbers its an investment in aligning with the best talent.

If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deepseated need to expand boundaries flex knowhow and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fastpaced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

Were Committed to a People First Culture

Our philosophy is to support small and mediumsized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.

Required Experience:

Employment Type

Full-Time

Company Industry

Key Skills

Apply Now

About Company

TeamLogic IT

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Level III Technician

TeamLogic IT

Job Description

Key Responsibilities

Qualifications

Work Environment

What We Offer

About You

How to Apply

Our growth isnt measured in numbers its an investment in aligning with the best talent.

Were Committed to a People First Culture

Employment Type

Company Industry

Key Skills

About Company

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