Strategy Product Operations Manager
Strategy Product Operations Manager
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Job Description
About Float
Float is on a mission to simplify finance for Canadian businesses empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform Float enables businesses to streamline financial operations and optimize cash flow so they can focus on what matters most: growth.
As one of Canadas fastest growing companies and toprated startups in 2024 and 2023 Float is customerobsessed passionate and entrepreneurial with a team that includes leaders from Uber Shopify Top Hat TouchBistro and Ada.
At Float everyone is an owner bringing their unique perspective to our team and product. Your voice is important and we take having a culture based on feedback seriously. We openly share our thoughts and differing opinions so we can continue to improve. We do our best to keep our decisionmaking decentralized so that all team members feel ownership in our success.
Our Product
Float is Canadas complete business finance platform combining modern financial services and software to help businesses spend save and grow. Trusted by 4000 Canadian companies Float provides highlimit corporate cards automated expense management nextday bill payments highyield accounts and fast friendly supportall built in Canada for Canada. Float is backed by worldclass venture and fintech investors including Growth Equity at Goldman Sachs Alternatives and OMERS Ventures partners behind our $70 million Series B raise.
Our team is a collection of ambitious collaborative and missiondriven people from all walks of life but with one goal: helping Canadian companies not just survive but thrive. And were looking for bold innovators to help shape the future of business finance in Canada.
About the Strategy and Product Operations Manager role
Were looking for an outstanding Strategy and Product Operations Manager to join Float and lead a team thats building the best business finance platform in Canada! This roles mandate is to tackle Floats most important operational challenges and to build workflows pertaining to new product offerings. This is done through rigorous problem solving and while collaborating with crossfunctional stakeholders and thirdparty vendors. Our job is to simplify complexity create structure and put valuable company resources (people capital time and focus) to the most efficient use.
As the Strategy and Product Operations Manager at Float:
You will be responsible for partnering with teams and leaders across the organization to deliver projects that drive meaningful and measurable value across the organization. More specifically:
Drive the growth of our products and acceleration of our speed to market.
Design implement and manage scalable programs to support operational excellence across multiple functions.
Collaborate with crossfunctional teams to deliver strategic projects and drive business outcomes.
Use data and customer insights to develop strategies that address key operational challenges and create efficiencies across processes.
Lead highimpact initiatives and continuously refine programs to optimize experiences for both internal and external stakeholders.
Proactively identify risks mitigate challenges and ensure alignment with organizational goals.
Partner with team leads to turn feedback into actionable improvements and implement new tools or processes where necessary.
Skills that would make you successful in this role:
Youve got the experience. Looking for 5 years of experience in a startup consulting company or product lead institution.
Resultsoriented. Youre motivated by measurable success setting and exceeding goals that drive customer satisfaction retention and growth.
Product acumen. Youve launched products before and are comfortable getting spy with how you do it.
Client Focus. Demonstrated commitment to clientcentric values consistently championing initiatives that prioritize the client experience.
Rigorous problem solving skills. Demonstrated experience leading efforts that bring structure to ambiguity generating critical insights and solving hard problems in fastpaced environments
Expert stakeholder management. Ability to plan organize and manage complex processes and collaborate with a wide variety of stakeholders to drive progress
A love for data & analytics. Comfort with all types of data and strong analytical skills with superior attention to detail. Experience with SQL is an asset.
Action orientation. A bias for action the ability to act without being told what to do and to tenaciously get things done
Strong written and verbal communication. Able to speak plainly and truthfully communicate complex ideas in a simple & easytounderstand way regardless of audience and drive discussions to decisions and actions
Strong coaching and management skills. Able to lead teams provide coaching and mentorship and add to a strong resultsoriented culture in your teams
Bring people together. Act as a catalyst by bringing the right teams/people together within and/or across teams creating a structure where teams can move efficiently through unprecedented or crossfunctional projects.
Leads by example. Approaches the work with a noego attitude and isnt afraid to roll up their sleeves
This role wont be a fit if:
You are not a selfstarter and do not like to work independently
You dont like ambiguity
You dont like regular feedback on your work
You arent super passionate about helping Float build the best finance platform in Canada
You are uncomfortable with direct feedback
You prefer stability over change
You dont like to work remotely or asynchronously
You dont have a very strong work ethic
You arent a team player
You have an ego
Dont meet every single requirement If youre excited about this role and you strongly align with our values but your past experience doesnt align perfectly we encourage you to apply anyway. You may be the right candidate for this or other future positions.
Benefits & Perks of working at Float:
Competitive compensation & total rewards
Flexible time off when you need to recharge
Catered lunches on Tuesdays & Wednesdays
A personal Float card with a quarterly stipend to spend on what matters most to you as well as a Home Office stipend
Lots of autonomy to make an impact
Opportunity to work with and learn from a worldclass team
A dogfriendly office
Being able to say you helped build Canadas best modern financial institution
Were committed to building a workplace thats welcoming and accessible for everyone. If you need any accommodations during the hiring process or once you join Float just let us know! You can reach out to Vic and well work with you to make sure you have what you need to succeed.
Required Experience:
Manager
Employment Type
Full-Time
