Store Associate
Store Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location:
Fond du Lac WI Retail shopHow will you CONTRIBUTE and GROW
Position Title: Store AssociateLocation: Fond du Lac WI
MondayFriday
The Store Associate position sells medical industrial and specialty gases welding equipment and hard goods and tools to customers. This position responds to inquiries or concerns from either walkin customers or those customers that call in. The Store Associate provides additional warehouse support as needed.
Takes a lead role in identifying analyzing and solving service issues.
Establishes and maintains clear and consistent lines of communication with internal departments and external customers.
Works closely with local Branch managers to assist in customer management through retail store locations within assigned geographical area
Enters sales & quote data into the computer and researches information for customers using the computer system.
Receives payment for merchandise or services sold and enters sale into the computer.
Develops and maintains positive work habits that are conducive to sales and profitability growth including:
Strategizing daily with assigned Account Managers.
Achieving department goals on phone time outbound calls and other KPIs.
Responds to and solves customer complaints by deploying the necessary company resources
Works with Accounts Receivable personnel in solving collections issues and achieving Days Sales Outstanding (DSO) goals.
Takes a lead role in identifying analyzing and solving service issues.
Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders.
Other duties/projects as may be assigned.
Are you a MATCH
HS Diploma or equivalent required.
SAP or other inventory system experience preferred.
Experience with Google Suite and/or Microsoft Office applications preferred
Excellent customer service skills.
Ability to work independently and under some pressure to meet deadlines.
Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
Lives by Airgas safety programs OSHA and all related rules regulations procedures which are applicable to this positions responsibilities
We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans vacation sick time floating holidays and paid holidays for fulltime employees.
We provide a progressive parental leave package for our eligible Airgas parents offering generous paid time off for the birth or placement of children including 14 weeks of paid child birth benefit for birth mothers on leave as well as paid parental leave benefits for other associates.
Additionally we offer our employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for employees dependents and an Airgas Scholarship Program for dependent children.
Your differences enhance our performance
At Airgas we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.
Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas an Air Liquide Company invites any applicant and/or employee to review the Companys written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.
Airgas an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at .
Required Experience:
IC
Employment Type
Full-Time
