Technical Account Manager

Technical Account Manager
6 Months W2 Contract
Lehi UT (hybrid)

Benefits Youll Love:

• NextDeavor offers health vision and dental benefits for contract employees
• Paid sick leave eligibility is contingent on state of residence
• Optional 401k Plan (excludes employer match)
• Opportunity to get your foot in the door at a wellestablished corporation with potential for extended or permanent fulltime employment (NextDeavor boasts an impressive conversion rate of approximately 70!

Heres how youll make an impact on the team:

• Build develop and maintain oneonone relationships with customers.
• Produce and deliver a prescribed set of technical services to maintain operational health.
• Drive discussions with multiple personas from developers and analysts to management and senior leadership regarding tasks projects cases and prioritization.
• Serve as a primary technical goto person for multiple customers establishing a deep business and operational understanding of their environment.
• Field technical inquiries handle customer issues and influence partners to improve customers health.
• Strategically think about people process and technology challenges helping customers realize the efficiencies and advantages of Adobe Experience Cloud and Adobe Creative Cloud applications
• Identify and mitigate risks to establish successful partnerships with Adobe team namely Product Engineering Product Management Consulting TechOps and the overall account team.
• Consistent effort to document input and supply strategic and tactical insights inside Adobe Workfront

Heres what youll need to be successful in this role:

• Experience in a customerfacing role with outstanding communication skills.
• Ability to drive discussions and represent Adobe within a customers environment.
• Ability to successfully execute solutions and functionality to optimize customer investment.
• Demonstrated ability to identify and mitigate risks ensuring customers operational health.
• Ability to collaborate within a team to deliver worldclass service.
• Strong willingness and hunger to solution sophisticated people process and technologybased challenges
• Adaptability to continuously produce change and innovation for a customer on the cutting edge of technology
• High level of responsiveness possessing a healthy competitive edge within a dedicated set of technology fostering strong relationships both inside Adobe and with the customer
• Driving toward a high proficiency and depth with a specific set of Adobe applications including certification beyond business practitioner
• Strong initiative in being resourceful and handson inputting generating and creating tangible outcomes and value
• Experience and familiarity with the following (a plus but not a hard requirement): Adobe Analytics Adobe Audience Manager (AAM) Adobe Campaign (AC) Adobe Commerce Adobe Customer Journey Analytics (CJA) Adobe Experience Manager (AEM) Adobe Experience Platform (AEP) Adobe Experience Platform Data Collection Adobe Journey Optimizer (AJO) Adobe Marketo Adobe RealTime Customer Data Platform (RTCDP) Adobe Target (AT) Adobe Workfront.
• Years of Experience: 35

Pay Range:
$30.00 37.63/hour

Ready to make your mark Take the leap and apply directly here: your application is in good hands.