Staff Engineer ServiceNow
Staff Engineer ServiceNow
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
REQUIREMENTS:
- Total experience 7years.
- Strong working experience in ServiceNow development and implementation.
- Strong functional knowledge of ServiceNow ITSM modules (Incident Problem Change Management Service Catalog).
- Experience with additional ServiceNow modules is a plus.
- Proficiency in ServiceNow configuration: workflows business rules UI policies and reporting.
- Solid understanding of ITIL framework and service management processes.
- Proven experience in requirement gathering and business analysis.
- Excellent communication and interpersonal skills for both technical and nontechnical collaboration.
- Strong analytical and problemsolving capabilities.
- Experience in additional ServiceNow modules outside ITSM (e.g. HRSD CSM ITOM).
- Exposure to Agile/Scrum methodologies.
- Prior experience in customerfacing consulting roles.
- Mentoring the team members to meet the clients needs and holding them accountable for high standards of delivery detail.
- Excellent communication and interpersonal skills
RESPONSIBILITIES:
- Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project
- Envisioning the overall solution for defined functional and nonfunctional requirements and being able to define technologies patterns and frameworks to realize it.
- Determining and implementing design methodologies and toolsets
- Enabling application development by coordinating requirements schedules and activities.
- Being able to lead/support UAT and production rollouts.
- Creating understanding and validating WBS and estimated effort for given module/task and being able to justify it.
- Addressing issues promptly responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Qualifications :
Bachelors or masters degree in computer science Information Technology or a related field.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Department / Functional Area
Engineering
Key Skills
- Computer Science
- Docker
- Kubernetes
- Python
- VMware
- C/C++
- Go
- System Architecture
- gRPC
- OS Kernels
- Perl
- Distributed Systems
