Account Director - 12 month contract

Weve got an exciting opportunity for an Account Director to join our Emmy Awardwinning team working alongside one of our partners one of the leading streaming services.  

As an Account Director you will ensure the client team strive for excellence maintaining high levels of client satisfaction client retention and growth.

Youll have a strong background in client management and a deep knowledge of social media as well as an understanding of processes for wider marketing creative delivery. 

Your responsibilities will include:

• Collaborate with others to create exceptional client relationships as demonstrated in client retention and growth
• Be the lead voice and act as a trusted advisor to your client
• Provide direction to the client team and be responsible for setting and managing KPIs that positively impact the clients business goals.
• Manage client commercial targets contributing to the commercial success of clients in your portfolio (i.e Hub) collaborating with your Hub Lead as appropriate.
• Be the subject matter expert on social media creative with a range of experience from retainers to campaigns
• Deliver production activations events OOH/DOOH and brand partnerships 
• Stay on top of the latest developments championing these areas and being a goto person for Client Management and articulate how Jellyfish products and solutions can support a clients KPIs identifying opportunities to enhance the client offering.
• Actively support the client team(s) ensuring they have the appropriate tools and resources needed to meet client needs as well as be able to effectively delegate to others and provide appropriate support and feedback to help develop and grow the career of others in the team.

Qualifications :

• 6 years creative agency experience with a focus on social media and content creation 
• Fully bilingual in German and English
• Proven experience of working in advertising or fastmoving brand/marketing environments specifically across social media 
• A deep understanding of the following social platforms:  Meta TikTok YouTube Twitch and their respective best practices. 
• You will have delivered paid organic and creator/influencer projects for high profile clients
• Passionate about social media entertainment and pop culture. 
• Proven experience of running accounts with and without Account Management support
• Proven experience of supporting and mentoring junior team members
• A fierce sense of responsibility and ownership and a commitment to delivering best practice and value
• Adept at building relationships at all levels and inspiring confidence in successful delivery of projects
• Compelling written and verbal skills to ensure clear understanding of the agencys proposition and to convey complex information effectively and without confusion
• Articulate incisive and able to build constructive and lasting colleague/client relationships
• Excellent problem solving skills with the ability to flex and pivot in a fastpaced industry
• Good team player; collaborative but also a good selfstarter able to work independently
• High level of organisation with brilliant prioritisation and multitasking skills to manage multiple projects and deadlines.

Additional Information :

Join Jellyfish and experience a workplace where we prioritise your growth celebrate your contributions and empower you to tailor your work environment to suit your needs.

Reward: Youll be eligible to join our discretionary annual bonus scheme.

Custom Work Environment: Work remotely for up to 60 of your days and shape your day between 8am. and 6:30pm with flexible working hours.

Growth Your Way: Accumulate one paid day each month 2 hours per week) for selfdevelopment and access to LinkedIn Learning with unlimited online courses

Unfortunately there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish or if you suspect any fraudulent activity please report it to .

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