Business Analyst Billing
Business Analyst Billing
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Job Description
This role will have responsibility for both analysis and design on relevant Billing projects whilst ensuring traceability of outcome through development testing training and business readiness elements of the project lifecycle.
What youll do:
- Develop deep understanding of Billing processes and associated business and customer experiences
- Use datadriven decisionmaking to analyse customer outcomes broader MI and complex business problems. Identify pain points and opportunities prepare options collaborate on solutions and oversee them to resolution.
- Impact assessment of production incidents analysis and coordination of solutions and remediation
- Support detailed design documentation and build of the Billing processes and customer experience
- Collaborate with the Product Owner to define and create features and user stories ensuring alignment with business requirements and customer needs
Qualifications :
What wed love you to bring:
- Experience in process analysis and improvement initiatives certification such as Lean/Six Sigma would be an advantage
- Experience in a regulated environment with a focus on developing and enhancing billing processes is advantageous
- Detailed analytical abilities an inquisitive nature and not settling until all questions are answered and understood.
- SQL skills are preferred but not essential
- Skilled in managing relationships with key stakeholders at the midsenior level.
- Ability to document the change ready for handover to Operational areas
Additional Information :
The Interview Process (subject to change):
- Youll start with an introductory call with one of our Recruitment Partners. This is a get to know you session and for you to explore the position in more detail.
- 1st stage interview with our Product Owner and someone else from the Squad
- 2nd stage interview with 2 further member of our Agile squad
Whats in it for you:
- Competitive salary that reflects your skills experience and potential.
- Discretionary bonus scheme that recognises your hard work and contributions to esures success.
- 25 days annual leave plus 8 flexible days and the ability to buy and sell further holiday.
- Our flexible benefits platform is loaded with perks to choose from so you can build a personal toolkit to support your health wellbeing lifestyle and finances.
- Company funded private medical insurance for qualifying colleagues.
- Fantastic discounts on our insurance products! 50 off for yourself and spouse/partner and 10 off for direct family members.
- Well elevate your career with handson training mentoring access to our exclusive academies regular career conversations and expert partner resources.
- Driving good in the world couldnt be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities.
- Join our internal networks and communities to connect learn and share ideas with likeminded colleagues.
- Were a proud supporter of the ABIs Make Flexible Work campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.
- And much more; See a full overview of our benefits here Reward and benefits Esure Group PLC
We are committed to creating an inclusive and diverse workplace where everyone feels valued respected and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation in turn enabling us to better serve our customers community and build a stronger organisation. Our commitment to inclusion extends to every part of our business from hiring practices to professional growth opportunities ensuring equal access and support for all.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
