Senior Manager - Corporate Comms

If you are interested in this position please apply on Twitchs Career site Us:

Twitch is the worlds biggest live streaming service with global communities built around gaming entertainment music sports cooking and more. It is where thousands of communities come together for whatever every day.
Were about community inside and out. Youll find coworkers who are eager to team up collaborate and smash (or elegantly solve) problems together. Were on a quest to empower live communities so if this sounds good to you see what were up to on LinkedInandX and discover the projects were solving on ourBlog. Be sure to explore ourInterviewing Guideto learn how to ace our interview process.

About the Role

The Senior Manager Corporate Communications will be responsible for supporting the development and of Twitchs corporate and crisis communications strategy. You will report to the Head of Corporate Communications and be responsible for managing issues and media relations that have the potential to impact community trust and reputation. This person must have demonstrated experience in regularly engaging with media and influencing the tone and premise of a story.

In this role the individual will intake press inquiries work with business partners on messaging and make recommendations on the communications approach for escalations related to topics such as community safety business performance and product updates. In addition to reactive issues management this person will coordinate with peers and partner teams to understand areas where Twitch can proactively amplify key narratives with media to validate community trust and Twitchs reputation as the leader in livestreaming.

This position is ideal for someone who excels in a fastpaced deadlineoriented environment. The individual must be able to think quickly manage multiple ongoing issues on parallel paths understand technical and nuanced topic areas have exceptional writing skills and deliver communications strategy concisely with a variety of stakeholders. This ideal candidate is peopleoriented and culturally attuned with a passion for Twitch and our people. You are comfortable with highly structured work as well as ambiguity highlevel strategizing and detailoriented . You can lead with influence and are confident and comfortable working closely with senior executives.

This role may be based in San Francisco CA; Los Angeles CA; Irvine CA; or Seattle WA.

You Will

Manage daytoday reactive media inquiries diving deep with colleagues to fact find and identify ground truths and work directly with reporters to represent Twitch

Have a proven ability to formulate a clear point of view developing concise and wellwritten narratives and recommendations

Monitor assess escalate and resolve a variety of reactive issues occurring simultaneously with excellent judgement

Build and maintain relationships with key media outlets/reporters to discuss and manage challenging stories correct inaccuracies and establish a connection point for future story development
Develop reactive messaging FAQs and forwardlooking scenario plans for emerging issues
Provide strategic counsel to senior executives

Perks

Medical Dental Vision & Disability Insurance
401(k)
Maternity & Parental Leave
Flexible PTO
Amazon Employee Discount

About the team
The Twitch community is like no other a passionate and engaged group of creators and active participants who are uniquely invested in what were all building together. The Marketing & Communications team at Twitch serves to authentically activate the Twitch community (and beyond) in ways that inform and inspire. Members of our team work across a range of areas including internal and external communications content & partnerships creative services and marketing strategy.

Minimum 7 years of experience in corporate communications including experience working inhouse
Established relationships with a broad range of media and outlets
Proven success building and implementing corporate communications programs
Ability to operate at both strategic and levels
Ability to work independently and exercise sound judgment in dynamic environments
Strong collaboration and project management skills
Experience counseling Clevel executives
Exceptional written and verbal communications skills
Enthusiasm for Twitch and our community

Experience in entertainment media or usergenerated content businesses

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106400/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.