Seller Onboard Asc - RCO CHINESE In-Person Verification - VAR
Seller Onboard Asc - RCO CHINESE In-Person Verification - VAR
Posted on :
01-05-2025
Employer Active
1 Vacancy
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Job Description
Our overall mission is simple: We want Amazon to be the place where our customers can find discover and buy anything online. Whatever our customers want we will find the means to deliver it. With your help Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build trust of our customers and sellers. Amazon hires the brightest minds are you one of them
Customer Trust and Partner Support (CTPS) aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites while striving to ensure that these efforts are transparent to our legitimate customers. As such CTPS designs and builds the software systems risk models and operational processes that minimize risk and maximize trust in .
Job description:
Amazon is seeking for individuals who are dedicated hardworking analytical and resultsoriented. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. The position relies on an analytical mind detailed investigation and excellent judgment. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Key job responsibilities
Communicate effectively via live video call with our customer base third party sellers who want to sell on Amazon in its various marketplaces.
Review the sellers identity details (information & documents) over a live video call
Verify ownership of the documents submitted by sellers
Assess legitimacy of documents by reviewing online copy of documents
Reduce avoidable friction for legitimate sellers and keep updated on Standard Operating Procedures (SOPs) and other policies
Serve as Amazon ambassador and offer live assistance to sellers during identity verification and help them complete the verification process
Provide exceptionally strong customer service skills via live video call
Maintain composure during the live video call as representative of the Amazon brand
Flexibility to be trained for additional businessrelated skills and/or work types
Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
Consistently achieve/exceed weekly productivity and quality standards.
Participate in adhoc projects/assignments as necessary.
These positions are ideal for recent graduates or people with customer service backgrounds.
Graduation/ PG in Chinese/ Mandarin
Native level written and verbal skills in Language
Graduation/ PG in Chinese/ Mandarin
Native level written and verbal skills in Language
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Customer Trust and Partner Support (CTPS) aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites while striving to ensure that these efforts are transparent to our legitimate customers. As such CTPS designs and builds the software systems risk models and operational processes that minimize risk and maximize trust in .
Job description:
Amazon is seeking for individuals who are dedicated hardworking analytical and resultsoriented. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. The position relies on an analytical mind detailed investigation and excellent judgment. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Key job responsibilities
Communicate effectively via live video call with our customer base third party sellers who want to sell on Amazon in its various marketplaces.
Review the sellers identity details (information & documents) over a live video call
Verify ownership of the documents submitted by sellers
Assess legitimacy of documents by reviewing online copy of documents
Reduce avoidable friction for legitimate sellers and keep updated on Standard Operating Procedures (SOPs) and other policies
Serve as Amazon ambassador and offer live assistance to sellers during identity verification and help them complete the verification process
Provide exceptionally strong customer service skills via live video call
Maintain composure during the live video call as representative of the Amazon brand
Flexibility to be trained for additional businessrelated skills and/or work types
Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
Consistently achieve/exceed weekly productivity and quality standards.
Participate in adhoc projects/assignments as necessary.
These positions are ideal for recent graduates or people with customer service backgrounds.
Graduation/ PG in Chinese/ Mandarin
Native level written and verbal skills in Language
Graduation/ PG in Chinese/ Mandarin
Native level written and verbal skills in Language
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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