Senior Systems AdministratorManager
Senior Systems AdministratorManager
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a highly skilled and experienced Systems Administrator to manage and optimize our hybrid IT environment including Citrix infrastructure onpremise systems cloud services (AWS and Azure) and internal user support. This role requires a handson technical expert with knowledge in Citrix XenApp Windows Server administration virtualization technologies and automation scripting. The ideal candidate will provide technical leadership tier III support and contribute to a highperforming IT infrastructure that enables business operations across a global workforce.
Key Responsibilities
Serve as the technical subject matter expert for Citrix environments (XenApp XenDesktop Metaframe EdgeSight StoreFront Web Interface Receiver/Client Plugins) managing operations troubleshooting and performance optimization across enterprise deployments.
Manage Citrix policies SSL VPN configurations and multifactor authentication 2FA) solutions.
Monitor and resolve complex issues in the Citrix environment and related application infrastructure; serve as the escalation point for troubleshooting across various IT components.
Administer core Microsoft infrastructure services (Active Directory Group Policy DNS DHCP File/Print) and Windows Server platforms 2012 through 2022.
Deploy configure and maintain physical and virtual servers in VMware vSphere environments including high availability disaster recovery and storage management (SAN vSAN Nimble).
Support cloud infrastructure initiatives in AWS and Azure including deployment monitoring and optimization of application stacks networking and storage.
Automate system administration and operational tasks using PowerShell and Python including integration with REST APIs.
Provide Tier III technical support for enduser issues and mentor Tier I/II support staff; participate in an oncall rotation for critical incident response.
Ensure IT operations run smoothly across local and global teams supporting workstations conference rooms and IT assets in collaboration with Workplace Services.
Manage IT ticket queues and document incident resolutions standard operating procedures and system configurations.
Support IT onboarding by provisioning user accounts assigning permissions and setting up new hardware/software for incoming employees.
Lead or consult on IT projects involving upgrades new technology rollouts and business system enhancements.
Perform capacity planning performance tuning and continuous infrastructure optimization.
Maintain compliance with software patching schedules backup policies and security standards.
Coordinate with external vendors and service providers to support infrastructure and resolve issues.
Requirements
5 years of experience in system administration.
Advanced knowledge of Citrix technologies Windows Server environments Active Directory and GPO management.
Strong experience in VMware vSphere/ESXi environments and enterprise storage systems.
Proficiency in PowerShell and Python for automation; experience integrating with REST APIs.
Solid understanding of cloud infrastructure (AWS and Azure) virtualization and networking fundamentals.
Demonstrated ability to manage and optimize complex IT environments both onpremise and cloudbased.
Experience in mentoring IT support teams and managing escalated tickets.
Excellent communication skills and a collaborative mindset to support crossfunctional initiatives.
Proven ability to document procedures configurations and workflows clearly.
Bachelors degree in Computer Science Information Technology or a related field (or equivalent experience).
Relevant certifications (e.g. Citrix Certified Associate/Professional Microsoft VMware AWS/Azure) are a plus.
Qualifications :
IT Education and technical certifications preferred
Strong experience in Azure and Microsoft 365
Proven technical writing and documentation skills
Elite customer service skills
Professional communication skills
Attention to detail
Ability to follow directions
Proven ability to prioritize work and manage multiple assignments to meet deadlines
Integrity tact discretion good judgment wisdom to make good decisions
Ability to make a difference and increase customer satisfaction
Additional Information :
All your information will be kept confidential according to EEO guidelines.
You must pass the following:
Background check
Drug test
Have reliable transportation
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
