As a Customer Service Engineer you will be the initial quality interface for the relevant customer plants. Your main tasks and responsibilities will be:
- Establish a trusting relationship with the customer plant engineering line operations quality departments logistic departments and customer service organizaiton in all assigned customer plants
- Operate as initial direct contact and response person to customers complaints/0km issues
- Perform regular proactive visits to relevant customer locations at a frequency agreed with the customers
- Coordinate activities of external quality service providers
- Contribute to problem solving and strategic quality improvement activities with international teams
- Support evaluation of customer plants perception of CT OESLs quality performance
Qualifications :
- Graduate in automotive enigneering mechnical/electrical engineering or equivalent education as a technician
- More than 5 years of professional experience in automotive business with direct international OEM customer contact
- Basic knowledge of general quality methods and tools
- Planning and organizational skills
- Fluent in English (written and spoken) good command in German is considered a plus
- Willingness to travel frequently and on short notice
Applications from severely handicapped people are welcome.
Additional Information :
The wellbeing of our employees is important to us. Thats why we offer exciting career prospects and support you in achieving a good worklife balance with additional benefits such as:
- Training opportunities
- Mobile and flexible working models
- Sabbaticals
- and much more...
Sounds interesting for you Click here to find out more.
Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
Yes
Employment Type :
Fulltime