Area Manager
Area Manager
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USD 75000 - 85000
1 Vacancy
Job Description
Job description
The Area Managermanages retail operations in New York City which currently includes 4 retail locations 2030 total employees). This is a full time positionresponsible for ongoing store operations within NYC hiring & training FOH team upholding and streamlining processes liaising between stores and the central kitchen and actively participate in daytoday store operations when needed. Initially you will oversee 4 NYC stores and as we expand our NYC Market the number of stores and employees you are responsible for will increase.If you are a strong leader who is passionate about people energized by the idea of changing the way people eat on the go and full of positive energy this may be the position for you.
Perks
Why do I want to work at Proper Food Oh well tell you...
- An annual salary of $75000$85000 depending on experience plus abonus programwe reward both personal and companywide performance
- Flexible vacation time
- Company contribution towards medical dental and vision insurance after 60 days of employment
- Commuter benefits program for pretax savings
- Delicious shift meals
- Cell phone reimbursement
- Stores are open MondayFriday and closed most major Holidays
- With Proper Foods growth comes your growth we mean it!We develop our team members & promote from within.
Area Manager Responsibilities
Customer Experience: Take pride in delivering an exceptional customer experience including a spotless store environment flawless product quality and the kind of customer service that puts a smile on everyones face. Closely monitor and quickly respond to customer feedback via multiple channels (e.g. instore email loyalty program social media etc..- Leadership: Maintain our positive warm and highperformance culture. Demonstrate handson management rolling up your sleeves and jumping in wherever needed. Be a role model for delivering an exceptional customer experience. Foster a positive teamoriented environment.
- Financial and Qualitative Results: Ensure all NYC stores meet financial and qualitative goals. Drive revenue manage labor & supply costs and set daily pars optimally to impact profitability.
- Team building: Hire inspire and grow the store teams. Hire new employees who share our values and consistently deliver an exceptional customer experience. Train coach and mentor team members to become leaders. Develop a pipeline of future leaders by continually identifying potential leaders and preparing them for promotion.
- Staffing Scheduling & Personnel management: Manage employee scheduling and payroll. Address performance issues swiftly and respectfully. Coordinate staffing on a weekly and daily basis.
- Operations: Ensure all procedures are being executed efficiently effectively and at the highest level. Ensure functionality of all equipment and manage general store upkeep.
- Inventory: Oversee and set daily & weekly pars. Supervise supply ordering.
- Catering & menu implementation: Assist Catering/Training Manager and support catering program. Create and update collateral; labels menus allergens signage oven settings update websites.
- Develop strong crossfunctional partnerships: including Catering Kitchen Business Development and Marketing. Partner closely with the Executive Chef and commissary kitchen team with daily communication and a oneteam approach. Communicate customer feedback and sales trends to influence menu. Support launch of seasonal menu updates and product/marketing rollouts.
Company Background
At Proper Food we make it a cinch to eat well on the run. We craft our fare by hand fresh every morning the only we know how with whole seasonal ingredients sliced chopped and seasoned with care. Nothing phony or factorymade. Just good proper food thats packed and ready to go. We cook all our meals from scratch each morning in our commissary kitchen and deliver them to our stores twice a day. At the end of each day all unsold meals are donated to local food banks.
Proper Food launched in San Francisco in 2014 and has rapidly grown to 20 locations earning accolades from customers food critics and local media. We expanded to New York in 2019 bringing our fresh honest fare to NYC and redefining fast food in way that appeals to the foodsavvy and timestarved. Our mission is to change the way people eat on the go and we have ambitious growth plans ahead!
Job requirements
- An exceptional leader youve got that magical mix of being able to instill a high energy positive & warm culture coach people to full potential and hold everyone accountable.
- Passionate about food and even more passionate about people. Helping others succeed and delighting customers makes you happy.
- Proactive resourceful and spy you always find a way
- Able to handle a fastpaced and demanding environment with grace. Flexible and able to roll with it.
- Disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities and move quickly to improve performance.
- Service oriented with a commitment to quality and consistency on top of every detail
- Unwavering honesty transparency and integrity.
- Great sense of humor and contagious positive energy
- Flexible & reliable able to respond to and ensure coverage for last minute callouts & emergencies
Specifically you must have:
- 4 years of retail/ restaurant management experience. You dont necessarily need to have been an Area Manager but you do need to have managed a team of 10 people.
- Computer skills including Microsoft Word & Excel. Adobe programs are a plus.
Qualifications & Essential Functions
- High School education preferred
- Department of Health Food Handlers Card required
- Appropriately groomed for direct engagement with clientele
- Will be exposed to various environmental conditions such as cold due to refrigeration or heat due to hot surfaces or espresso machines
- Exposure to cleaning chemicals
- Ability to speak read and write in English
- Ability to lift up to 20 pounds
- Ability to sit stand climb stairsand bend would be required
Upon submitting your resume please let us know why youd like to be a part of the Proper team and what makes you right for this role! Thank you for your interest in Proper Food we will get back to you soon!
Proper Food provides equal employment opportunities (EEO) to all applicants for employment without regard to race color religion sex gender identity sexual orientation national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws. Proper Food celebrates diversity and is committed to creating an inclusive environment for all employees.
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Required Experience:
Manager
Employment Type
Full-Time
