IT Lead AnalystProgrammer

The SER Development & Testing team within the Electronic Health Record/Revenue Cycle Management (EHR/RCM) system division is seeking a Lead Analyst/Programmer to provide technical/architectural guidance and support for new and existing software solutions developed for EHR/RCM integrations and workflows in collaboration with our vendor partner Palantir. The Lead Analyst/Programmer will serve as the primary point of contact for IT leadership hospital administration Palantir staff and other internal stakeholders. Working in collaboration with a project manager the Lead Analyst/Programmer will help drive conversations around resources timelines and priorities. The role will also build the support model including structure expectations and Service Level Agreements.

Accountable for project results and goals set by senior Mayo leadership and provides updates to IT leaders on longterm goal attainment. Directly oversees the activities of the members of the team assigned to the development and maintenance of softwarebased systems in the supported areas. Provides leadership for the design or selection of solutions creates and/or implements crossfunctional project teams (intact or virtual) and brings together the hardware software and personnel responsibilities for implementing solutions to support a customer area. Develops proposals that consider alternatives and business case and gains needed institutional approvals utilizing strong understanding of financial concepts business processes continuous improvement and organizational development. Works effectively across departmental organizations gaining consensus of stakeholders. Partners with customers to understand their business needs and insure the activities of the team meet their needs. Assists the Unit Head in personnel management and supervises staff on projects and assumes supervisory responsibilities for Unit/Division staff as assigned. Manages projects requiring substantial interorganizational and intraorganizational coordination. Understands project management methodology and works effectively with Project Managers and the project management offices where appropriate. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May serve on institutional committees as member assistant secretary or secretary. May be required to provide 24/7 oncall support.

The ideal candidate will possess strong crossteam communication skills and experience with the Epic EHR HL7 and FHIR APIs.

Epic certification and experience with Google Cloud technologies is preferred.

This role is a 2year Limited Tenure position and is required to participate in a 24/7 oncall rotation.

This is a fulltime remote position however there could be times were the incumbent may be asked to be on campus for team building activities. Therefore it is preferred if the incumbent lives within a reasonable driving distance of a Mayo Clinic campus.

Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

Bachelors degree and 5 years experience including 3 years of demonstrated leadership experience;
Or Associates degree and 9 years experience including 3 years demonstrated leadership experience. Evidence of strong communication organization problem solving and facilitation skills.
Demonstrated interpersonal skills including conflict resolution. Demonstrated history of continuing education in personnel and administrative processes. Experience with committee and consensus driven organizations. Some experience with personnel management resource allocation coaching and mentoring.
Experience working in healthcare technology. Exposure to managing both custom developed and vendorsupplied applications. Masters degree in applicable field preferred.