Busperson HopCity - Hilton Portland Downtown

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality Were passionate about delivering exceptional guest experiences.
• Integrity We do the right thing all the time.
• Leadership Were leaders in our industry and in our communities.
• Teamwork Were team players in everything we do.
• Ownership Were the owners of our actions and decisions.
• Now We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

HopCity Tavern at the Hilton Portland is looking for an Evening Busperson to join the Food & Beverage team. This role assists with Room Service deliveries to guest rooms in addition to supporting in the restaurant. If you have customer service experience and want to grow your hospitality career apply today! Come enjoy great perks like free meals during shifts and discounted room rates for you and your family at Hilton Hotels!

Availability: Open availability required for any PM shift; no set days or schedule restrictions union position anticipate 34 days shifts per week business dependent

Shift Pattern: 3pm 9 or 11pm

Hourly Rate: $15.95 per hour plus tips and service charge for room service delivery

What will I be doing

As a Busperson you would be responsible for delivering togo orders to guest rooms setting and clearing dining tables and stocking service stations in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Set and prepare tables for dining including but not limited to folding napkins cleaning and placing tableware serving water etc.
• Ensure tableware is in good and working condition and report any defects for repair
• Stock maintain and clean designated food station(s)
• Assist food server(s) with table service including but not limited to serving beverages breads etc.
• Retrieve and transport dirty tableware to dishwashing area
• Respond to guest inquiries and requests and resolve issues in a timely friendly and efficient manner
• Prepare and deliver guest ordered togo room service to the designated room
• Maintain a clean work environment including but not limited to floor sweeping cleaning windows within arms reach wiping counters and shelves etc.
• Set up stocking and breakdown of to go supplies and products
• Gather In Room Delivery orders package and deliver to guest rooms
• Return In Room Delivery items from guest floors

EOE/AA/Disabled/Veterans