Sr Systems Development Engineer ServiceNow Kuiper Enterprise Technology

Project Kuiper is an initiative to increase global broadband access through a constellation of 3236 satellites in low Earth orbit (LEO). Its mission is to bring fast affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast affordable broadband to a wide range of customers including consumers businesses government agencies and other organizations operating in places without reliable connectivity.

Due to the need to access certain federal controlled information you must be a U.S. citizen for consideration.

Kuiper Production Operations team is looking for an experienced ServiceNow Administrator to join our team. This role will be responsible for the configuration development and ongoing maintenance of the ServiceNow platform ensuring that it meets the needs of our business while delivering a smooth highquality user experience. As the ServiceNow Administrator youll manage and configure modules implement workflows and provide technical support playing a key role in driving process automation and enhancing service delivery across the organization.

Key job responsibilities
Utilize knowledge of development and service delivery best practices to lead design and development efforts for a team with a security scalability and performance mindset
ServiceNow Platform Management: Maintain and optimize the ServiceNow platform including Incident Problem Change Asset and Configuration Management modules ensuring reliability and high performance.
Configuration & Development: Customize workflows forms and fields to meet business requirements. Design test and implement new configurations and integrations with thirdparty tools.
Automation & Scripting: Develop and refine scripts UI policies and business rules using JavaScript Glide and other scripting tools to enhance process automation and simplify tasks.
User Support & Training: Provide technical support to ServiceNow users troubleshoot issues and train endusers to maximize platform efficiency.
Reporting & Analytics: Build and manage reports and dashboards providing insights on platform performance compliance and service delivery metrics.
Collaborate with Stakeholders: Work closely with crossfunctional teams to gather requirements identify areas for improvement and deliver solutions that align with business goals.



A day in the life
As a Systems Development Engineer will be expected to influence the business and technology direction of the team. Have the ability to impact the goals of not only your direct team but partner teams and stakeholders as well. As Systems Development Engineer on the team you will be counted on to define and apply the standards for engineering test and operational excellence best practices for your team.

About the team
Here at Amazon we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employeeled affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 16 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

At Amazon our mission is to be the most customercentric company on Earth. To get there we need exceptionally talented bright and driven people. Were dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures and were building an environment that celebrates knowledge sharing and mentorship.


5 years of systems design software development operations automation and process improvement experience
Experience programming with at least one modern language such as Python Ruby Golang Java C C# Rust
Experience with Linux/Unix
Experience with CI/CD pipelines build processes
Experience with maintaining and optimizing the ServiceNow platform including Incident Problem Change Asset and Configuration Management modules ensuring reliability and high performance.

Experience with distributed systems at scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.