Inside Sales Representative Digital Services
Inside Sales Representative Digital Services
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Job Description
A competitive salary with an uncapped commission structure
Career growth opportunities within a global industry leader
Free onsite Parking & Gym
At KONE we bring buildings to life.
At KONE our mission is to improve the flow of urban life. We provide worldclass elevators escalators and automatic building doors along with innovative digital solutions to enhance the safety efficiency and experience of people using them.
Our work will take you in different directions.
We are seeking a resultsdriven Inside Sales Representativeto engage with our existing customers understand their needs and upsell our suite of digital services. This role is pivotal in helping our customers enhance the performance reliability and longevity of their assets through smart datadriven solutions.
You will be responsible for nurturing relationships identifying upselling opportunities and closing dealsall from the comfort of your desk! If you thrive in a fastpaced sales environment and have a passion for technology and customer success this is the perfect opportunity for you.
What will you be doing
Proactively reach out to existing KONE customers to introduce and sell digital services
Understand customer needs and educate them on the benefits of KONEs digital and SMART solutions
Maintain a strong pipeline of opportunities and achieve monthly sales targets
Collaborate with service and account management teams to ensure a seamless customer experience
Use CRM tools to track interactions followups and sales performance
Stay updated on industry trends and KONEs evolving digital product offerings
Take ownership of customer information update (Removing old data & updating with current data)
Take ownership of customerfeedback and liaise with the relevant areas to close the loop
Lead qualification/verification
Work closely with the admin team to eliminate double handling
What Were Looking For
Proven experience in inside sales telesales or customer account management
Strong communication and persuasive selling skills
A proactive and customerfirst mindset
Ability to explain technical products in a simple and engaging way
Experience using CRM tools (Salesforce preferred)
Passion for digital transformation and smart technology solutions
High attention to detail
Flexibility to move between tasks
Theres so much more to KONE than you may realise.
Enjoy career progression opportunities within a global organisation
Work in a dynamic and collaborative environment
Flexible Working hours (where possible)
Grow with comprehensive learning and development programs covering a wide range of professional skills including ongoing training on KONEs digital solutions
Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.
This role is being sourced directly by KONE. We respectfully request no agency approaches.
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where coworkers trust and respect each other and good performance is recognized. In being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on Experience:
Unclear Seniority
Employment Type
Full-Time
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