Cyber Security Analyst

Cyber Security Analyst

Arraya Solutions a leading MidAtlantic technology consulting firm and managed services provider located just outside Philadelphia is looking for a Cyber Security Analyst I to join our Managed Services team!

We are a culture that embraces change values family and we are actively involved with the community. Our team consists of people with positive attitudes who have an interest in growing their knowledge around technology and leaders that are heavily involved in the daytoday activities.

As the Cyber Security Analyst you will be responsible for managing and monitoring cyber security technologies and protect customers from emerging threats. You will be at the tip of the spear directly responsible for monitoring and protecting customer information systems.

This role is responsible for reviewing existing client security controls and coordinating security enhancements with clients. Targeted areas include Office 365/Entra ID Security Controls Defender suite of products Network Security SIEM Vulnerability Management EDR. The ideal candidate already possesses in depth experience with each of these toolsets from an engineering standpoint.

The ideal candidate will be passionate about cyber security operations detail oriented and have a strong technical background and desire to learn. It will also require the candidate to be on call to respond to customer security emergencies and work as part of an incident response team.

This position will include processing noncritical service requests and perform recurring maintenance tasks in coordination with the Managed Services Cyber Security team. This position reports to the Cyber Security Team Lead.

Responsibilities

Perform vulnerability scans on customer systems and generate reports.

Manage a diverse set of security platforms and generate reports.

Administering MultiFactor Authentication products.

Conduct security audits and provide reports for senior leadership consideration.

Respond to customer security incidents and perform remediation and cleanup.

• Install configure and maintain security tools and technologies
  

Conduct vulnerability assessments and follow up for issue resolution

Troubleshoot security systems and provide recommendations to better support customer environments.

• Update ticket task and service request details to support triage escalation and resolution.
  
• Capture document and transfer knowledge of customer environments to junior personnel.
  
• Train and certify on supported technologies.
  

Requirements

13 years recent experience in a handson cyber security IT support role

Candidate must possess relevant certifications from vendors such as Microsoft Cisco and Fortinet.

Candidate may possess relevant certifications from companies such as ISC (CCSP) CompTIA (CySA)

Understanding of cyber security technologies to include firewalls IDS/IPS SIEM access control encryption networks antimalware servers vulnerability management and other security solutions.

Experience working with Cisco security technologies preferred.

• Demonstrated ability to support users and troubleshoot problems remotely.
  
• Demonstrated ability to communicate and collaborate with other team members.
  
• Demonstrated ability to manage workload and make productive use of time.
  
• Experience managing incidents and problems in one or more enterprise class ITSM platforms (ServiceNow BMC Remedy SolarWinds and Autotask).
  
• Excellent communication documentation and customerfacing skills.
  
• Strong analytical and creative problemsolving skills.
  
• A desire to continue learning about emerging technologies.
  

Job Type & Expectations

• This is a fulltime position 40 hours/week.
  
• Primary work hours are during Arraya s operating hours 8:30am5:00pm).
  
• Work is performed in a 24 7 operations environment with oncall participation.
  
• May require infrequent travel to Customer sites.