Field Training Manager
Field Training Manager
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Job Description
Field Training Manager
Datacenter Physical Security
Reports To:
RegionalTraining and Development Manager
Location:
USbased (remote)
Summary
The Field Training Manager (FTM) is responsible for managing a team of field training officers and for developing administering and facilitating training curriculum for a variety of audiences using adult learning strategies and experiential learning opportunities for the Datacenter Physical Security program. The FTM will deliver training as well as manage Field Training Officers (FTOs). Training is highly varied and is delivered in a variety of forums including inperson and webbased both domestically and internationally. The role also requires assigning and reviewing training documentation preparation maintenance and presentation of training reports metrics to members of the operational management team and the client as well as assists with new employee onboarding. The FTM will also engage on wider security projects across the program as a subject matter expert.
Essential Functions
- Manage an assigned team of FTOs and lead the team toward operational goals and training deliverables.
- Consult Regional Security Managers to determine trends and regional training needs.
- Plan prepare and facilitate training in conjunction with FTOs for security officers supervisors sitebased management teams and Headquartersbased teams on security functions processes responsibilities technologies and more considering variances in cultural learning styles and time zones.
- Develop edit and facilitate training material and presentations according to the Core Training Plan and Datacenter Physical Security objectives including synchronous learning opportunities courses manuals instructorled PowerPoint presentations and written assessments.
- Maintain a documentation review cycle to ensure content remains accurate and up to date with processes and procedures andDatacenter Physical Security branding.
- Serve as training team representative on projects with operations personnel and other Subject Matter Experts throughout document review and document creation cycles to ensure accuracy usability and procedural requirements.
- At the direction of the Regional Training and Development Manager assign training in the Core Training Plan and the Securitas Learning Management System.
- Conduct weekly monthly and quarterly audits with their teams to ensure all program staff are compliant with the required Statement of Work on training and provides monthly status reports.
- Complete site visits and inperson training through the region and globally if required.
- Perform tasks and duties of a similar nature and scope as required for assigned office.
- Travel domestically and internationally for up to 40 of the time.
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all the functions listed. Additional duties may be assigned and functions may be modified according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed in which case they are deemed to be other (nonessential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions objectives duties or tasks not specifically listed herein.
- In performing functions duties or tasks employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions duties or tasks are to be carried out in an honest ethical and professional manner and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures employees are required to request clarification or explanations from superiors or authorized company representatives.
MINIMUM HIRING STANDARDS:
- Must be at least 18 years of age.
- Must have a reliable means of communication.
- Must have a reliable means of transportation (public or private)
- Must have the legal right to work in the country where the position is located.
- Must have the ability to speak read and write English.
- Must have a High School Diploma or equivalent.
- Must be willing to participate in the Companys preemployment screening process including drug screen and background investigation.
EDUCATION/EXPERIENCE:
Bachelors Degree and 3 years of training related experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job as determined by the company. 35 years of experience in training program development and implementation or an equivalent combination of education and experience sufficient to perform the essential functions of the job as determined by the company.
- 13 years of management experience.
- Bachelors degree in training education or a related field preferred.
- Proficient in Microsoft Office Suite PowerPoint Word SharePoint and Excel.
- Experience working in security military or law enforcement a plus.
COMPETENCIES (as demonstrated through experience training and/or testing:
- Effective people management skills to include working with a geographically distributed team.
- Excellent organizational skills and extremely high attention to detail.
- Effective time management in order to deliver projects on time and that meet expectations.
- Ability to receive direct or indirect instruction in written oral diagrammatic or schedule form; act upon such instruction and partner with stakeholders for clarification when needed.
- Competent writer; exhibits knowledge of spelling grammar and punctuation.
- Experience working in a fastpaced detailoriented workplace where judgment and professionalism were necessities.
- Capability to work under pressure while maintaining a professional image and approach with both internal and external customers.
- Ability to create and revise documentation with a variety of stakeholders.
- Ability to quickly learn and utilize new techniques and technologies as required.
- Ability to exercise independent judgment and decisionmaking skills.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to plan and lead training sessions and confidently chair other such business meetings.
- Prepared to travel with flexibility and a short notice to support the business.
WORKING CONDITIONS (Physical/Mental Demands):
With or without reasonable accommodation requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands the demands of the job include:
- Close vision distance vision and ability to adjust focus.
- May be required to use vehicle in the performance of duties.
- Must be available for domestic and international travel up to 40 of the time.
- The ability to maintain composure when dealing with authorities executives clients staff and the public occasionally under conditions of urgency and in pressure situations.
- May be required to work in an active construction environment.
- Required ability to adjust schedule and working hours regularly when necessary to meet operational needs.
- Required ability to handle multiple tasks concurrently.
- Handling and being exposed to sensitive and confidential information.
- Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
- Regular talking and hearing.
- Computer usage which may include prolonged periods of data entry.
- Frequent sitting standing and walking which may be required for long periods of time and may involve climbing multiple floors of stairs walking up inclines and on uneven terrain.
- Occasionally reaching with hands and arms stooping kneeling crouching and crawling.
Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.
Required Experience:
Manager
Employment Type
Full-Time
