Italian-Speaking Customer Support Specialist
Italian-Speaking Customer Support Specialist
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Job Description
ItalianSpeaking Customer Support Specialist:
Exciting Opportunity in Lisbon Portugal!
Are you a fluent Italian speaker with a passion for helping customers Join a leading global company in Lisbon Portugal and become part of a vibrant international team. Relocation support is provided to make your move to one of Europes most dynamic cities seamless and exciting!
Position: Customer Support Specialist
Location: Lisbon Portugal
Employment Type: Fulltime
Compensation: Competitive base salary plus performancebased bonuses.
What Youll Do:
- Provide exceptional support to Italianspeaking customers via phone email or chat addressing inquiries and resolving issues professionally.
- Ensure customer satisfaction by offering solutionoriented assistance and escalating complex cases when needed.
- Maintain accurate records of customer interactions using company systems.
- Collaborate with team members and other departments to improve service quality and streamline processes.
- Stay informed about company products services and policies to deliver accurate information to customers.
What Were Looking For:
- Fluency in Italian (C1 or native level) and proficiency in English (B2 level) both verbal and written.
- Excellent communication and interpersonal skills with a customercentric approach.
- Ability to thrive in a fastpaced environment and handle multiple tasks efficiently.
- Basic proficiency in Microsoft Office (e.g. Excel Word) or similar tools.
- Previous experience in customer support or a related field is an advantage but not required.
- Willingness to relocate to Lisbon Portugal and work in an officebased environment.
- Flexibility to work rotational shifts including weekends (e.g. 8hour shifts between 8 AM and 8 PM).
What We Offer:
- Competitive salary and performancebased bonuses based on your skills and experience.
- Relocation Support: Assistance with visa flights and accommodation for candidates moving from Italy or other EU countries.
- Comprehensive paid training to prepare you for success in the role.
- Private health insurance and a public transportation card.
- Access to a Multisport card for fitness and leisure activities.
- A welcoming international and inclusive workplace in the heart of Lisbon.
- Opportunities for career growth within a globally recognised company.
Why Lisbon
Lisbon is a vibrant multicultural city known for its sunny climate rich history and affordable lifestyle. As a Customer Support Specialist youll enjoy a rewarding career while immersing yourself in Portugals warm and welcoming culture. Our relocation support ensures a smooth transition allowing you to focus on your new journey.
Interested candidates are invited to submit their resumes
Employment Type
Full Time
