Program Manager Estimates Maintenance Central Services
Program Manager Estimates Maintenance Central Services
Posted on :
01-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Maintenance Centralized Services (MCS) is seeking an experienced Estimates Manager to lead and oversee complex repair estimations for our middle mile fleet operations. This leadership role is responsible for managing a team of estimators developing estimation strategies and making critical decisions on low and highvalue repairs for Class 8 trucks trailers and specialized equipment that connects Amazons Middle Mile network across North America. The ideal candidate will have extensive experience in handling repairs exceeding $30000 and possess the skills to optimize repair costs minimize vehicle downtime and ensure compliance with DOT regulations and Amazons safety standards. This position plays a crucial role in maintaining the operational excellence and costeffectiveness of Amazons transportation network.
Key job responsibilities
The Estimates Manager will lead and develop a team of estimators specializing in complex repairs which can exceed $30000 for heavyduty trucks and trailers while developing and implementing estimation strategies to optimize repair costs and minimize vehicle downtime. This role will oversee catastrophic damage assessments and make final repair vs. replace decisions managing relationships with thirdparty vendors OEM dealers and other providers. The manager will establish and maintain KPIs for the estimation team ensuring highquality timely estimates while driving continuous improvement in estimation processes and tools. Collaboration with fleet operations finance and procurement teams to align on repair strategies is essential as is providing regular reporting and insights to senior leadership on highvalue repair trends and cost analysis. The role requires ensuring compliance with DOT regulations and Amazons safety standards throughout all estimation and repair processes.
A day in the life
The day is dynamic and multifaceted. You might start your morning reviewing overnight repair requests and prioritizing highvalue estimates. Throughout the day youll lead your team of estimators providing guidance on complex repairs and making critical decisions on repair versus replace scenarios for damaged vehicles. Youll likely spend time analyzing data to identify costsaving opportunities and fleet performance trends. Meetings with stakeholders from operations finance and procurement teams will occupy part of your schedule where youll discuss repair strategies and budget alignments. You will find yourself negotiating with vendors on repair costs or reviewing catastrophic damage assessments. Your day might conclude with preparing reports for senior leadership on repair trends and cost analyses always with an eye on maintaining the delicate balance between minimizing downtime and optimizing repair costs for Amazons vast middle mile fleet.
About the team
Maintenance Centralized Services (MCS) at Amazon is a specialized organization that serves as the central hub for fleet maintenance operations across the companys vast transportation network. MCS is responsible for developing and implementing standardized maintenance strategies managing repair estimates and approvals coordinating with internal and external repair facilities overseeing warranty claims and reducing maintenance costs. The team provides critical technical support conducts data analysis to optimize fleet performance and ensures consistent maintenance practices across all regions. By centralizing these functions MCS plays a crucial role in maximizing vehicle uptime monitoring costs and maintaining the reliability of Amazons extensive fleet which is essential for the companys logistics and delivery operations.
3 years of negotiations/cost savings supplier excellence and risk mitigation experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
2 years of supply chain experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
Experience being responsible/leading large and complex negotiations
5 years of driving end to end delivery and communicating results to senior leadership experience
5 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Bachelors degree
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
The Estimates Manager will lead and develop a team of estimators specializing in complex repairs which can exceed $30000 for heavyduty trucks and trailers while developing and implementing estimation strategies to optimize repair costs and minimize vehicle downtime. This role will oversee catastrophic damage assessments and make final repair vs. replace decisions managing relationships with thirdparty vendors OEM dealers and other providers. The manager will establish and maintain KPIs for the estimation team ensuring highquality timely estimates while driving continuous improvement in estimation processes and tools. Collaboration with fleet operations finance and procurement teams to align on repair strategies is essential as is providing regular reporting and insights to senior leadership on highvalue repair trends and cost analysis. The role requires ensuring compliance with DOT regulations and Amazons safety standards throughout all estimation and repair processes.
A day in the life
The day is dynamic and multifaceted. You might start your morning reviewing overnight repair requests and prioritizing highvalue estimates. Throughout the day youll lead your team of estimators providing guidance on complex repairs and making critical decisions on repair versus replace scenarios for damaged vehicles. Youll likely spend time analyzing data to identify costsaving opportunities and fleet performance trends. Meetings with stakeholders from operations finance and procurement teams will occupy part of your schedule where youll discuss repair strategies and budget alignments. You will find yourself negotiating with vendors on repair costs or reviewing catastrophic damage assessments. Your day might conclude with preparing reports for senior leadership on repair trends and cost analyses always with an eye on maintaining the delicate balance between minimizing downtime and optimizing repair costs for Amazons vast middle mile fleet.
About the team
Maintenance Centralized Services (MCS) at Amazon is a specialized organization that serves as the central hub for fleet maintenance operations across the companys vast transportation network. MCS is responsible for developing and implementing standardized maintenance strategies managing repair estimates and approvals coordinating with internal and external repair facilities overseeing warranty claims and reducing maintenance costs. The team provides critical technical support conducts data analysis to optimize fleet performance and ensures consistent maintenance practices across all regions. By centralizing these functions MCS plays a crucial role in maximizing vehicle uptime monitoring costs and maintaining the reliability of Amazons extensive fleet which is essential for the companys logistics and delivery operations.
3 years of negotiations/cost savings supplier excellence and risk mitigation experience
3 years of working cross functionally with tech and nontech teams experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
2 years of supply chain experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
Experience being responsible/leading large and complex negotiations
5 years of driving end to end delivery and communicating results to senior leadership experience
5 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Bachelors degree
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
