Front-End Software Engineer Madison WI or San Francisco CA
Front-End Software Engineer Madison WI or San Francisco CA
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Job Description
Job Description
Software Engineer (Frontend or Fullstack) ITAM
Location: San Francisco CA Hybrid FullTime
Location: Madison WI Hybrid FullTime
Join Zendesk and Shape the Future of IT Asset Management Software
Zendesks IT Asset Management (ITAM) initiative is a cornerstone of our growth strategy and a vital part of the companys future. With strong investment focus and executive support this is an exciting opportunity to join a team at the forefront of our ITAM vision.
The IT Asset Management team plays a crucial role in this transformation delivering robust solutions that enhance the management and tracking of IT assets across the organization. Our goal is to empower organizations to optimize asset utilization automate inventory processes and ensure compliancewhether managing hardware software licenses or other critical IT resources.
We are seeking a Software Engineer with a frontend or fullstack focus to help drive the development of intuitive highperformance user experiences. This role is perfect for engineers who are passionate about scalable frontend architectures modern UI technologies and creating dynamic userfriendly interfaces. If you thrive on tackling complex UI challenges enhancing developer experience and leading technical innovation wed love to hear from you.
What Youll Do
Drive Engineering Excellence & Innovation
Contribute to the design development testing and deployment of highquality efficient software solutions
Collaborate with multiple teams and disciplines to help create reliable secure performant extensible and scalable solutions for our enterprise customers.
Make informed technical decisions and communicate the rationale behind them to engineering teams and stakeholders.
Ensure code quality maintainability and scalability by following best practices and industry standards.
Collaborate & Deliver HighImpact Solutions
Work closely with Product Managers Designers and Engineering Leaders to help define and execute on the technical direction.
Identify and address potential issues in development testing or delivery stages.
Participate in discussions on application improvements project initiatives and feature design to drive continuous enhancements.
Build reusable components and code that enhance development efficiency and consistency.
Engage in code reviews providing constructive feedback to help maintain high engineering standards.
Contribute to endtoend delivery ensuring features are released with high quality reliability and performance.
Mentor Guide and Strengthen the Team
Support and collaborate with team members to encourage continuous learning and growth.
Promote a learning culture within the team ensuring opportunities for skill development.
Participate in research and introduce best practices to enhance team efficiency and innovation.
Engage in oncall rotations after an initial training period to support system reliability and uptime.
Actively participate in common agile development ceremonies.
What Were Looking For
Required Qualifications
3 years of professional experience designing developing testing and shipping stable and reliable software solutions in production environments.
2 years of experience working with JavaScript and TypeScript as well as frameworks like React and Redux.
Experience with testing libraries such as Cypress Jest and React Testing Library.
Deep experience working with GraphQL and REST APIs designing and implementing scalable data layers.
Proven ability to design and deliver moderately complex software solutions.
Experience with version control tools CI/CD pipelines and modern development workflows.
Experience working within a team of engineers while collaborating closely with Design Product and Engineering counterparts.
Ability to operate autonomously and drive projects forward with minimal oversight.
Excellent problemsolving critical thinking and collaboration skills.
Strong verbal written and interpersonal communication skills in English.
Preferred Qualifications
Experience working with GraphQL and REST APIs.
Familiarity with micro frontend architectures and federation.
Previous experience with Zendesks platform and ecosystem.
Experience working with Ruby on Rails applications
Tech Stack Youll Work With
Backend: Ruby Ruby on Rails MySQL
Frontend: JavaScript TypeScript React Redux GraphQL
DevOps & Monitoring: DataDog CI/CD tools
Cloud & Infrastructure: AWS Kubernetes (nicetohave)
Why You Should Apply
Make a real impact. Your work will power thousands of businesses and millions of customer interactions worldwide.
Work with a toptier engineering team. We solve complex problems at a global scale.
Lead a critical initiative. Drive the modernization of Zendesks customization platform.
Grow your career. We invest in leadership development mentorship and learning opportunities.
Enjoy flexibility. Hybridfriendly culture with strong worklife balance.
Ready to Lead and Innovate
Wed love to hear from you. Apply now and help us shape the future of customer experience.
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific inoffice schedule is to be determined by the hiring manager.
The US annualized base salary range for this position is $110000.00$166000.00. This position may also be eligible for bonus benefits or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations the offer for the successful candidate for this position will be based on job related capabilities applicable experience and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles) and do not include bonus benefits or related incentives.Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific inoffice schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any preemployment testing or otherwise participate in the employee selection process please send an email to with your specific accommodation request.
Employment Type
Full-Time
