Community Engagement Specialist - SBDC and VBOC
Community Engagement Specialist - SBDC and VBOC
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$ 51000 - 81500
1 Vacancy
Job Description
APPLICATION INSTRUCTIONS:
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CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State please login to Workday to complete the student application process. Please do not apply here apply internally through Workday.
If you are NOT a current employee or student please click Apply and complete the application process for external applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS:
The Office of Entrepreneurship and Commercialization seeks a Community Engagement Specialist to support the shared client service coordination and outreach efforts of the Penn State Small Business Development Center (SBDC) and the Veterans Business Outreach Center (VBOC).
This position will focus on strengthening relationships with clients community partners and ecosystem stakeholders while also supporting the daytoday administrative and operational needs of both programs. The specialist will serve as a liaison to external partners help coordinate events and workshops and support internal processes that ensure effective communityfacing service delivery.
This is a term position funded for one year with excellent possibility for renewal based on funding and performance.
Essential Responsibilities:
- Serve as a liaison to the community including local governments veteranserving organizations nonprofit entities business networks and educational institutions to increase visibility and engagement for both the SBDC and VBOC programs.
- Coordinate client services assist with intake and communication processes and support consultants with scheduling client followups and general case management activities.
- Plan and support outreach events and training programs including inperson and virtual formats such as Boots to Business Reboot SBDC workshops and ecosystem partner events.
- Maintain contact databases assist with communications and promotional efforts and ensure consistent client and partner followup.
- Assist with preparation and delivery of marketing materials informational packets and outreach collateral for engagement activities.
- Represent the SBDC and VBOC at community events expos and meetings to build relationships and promote services.
- Collaborate with program leadership to identify new partnership opportunities outreach strategies and avenues for impactdriven programming.
- Provide administrative support for team meetings consultant travel and event logistics.
- May serve as timekeeper process travel requests and maintain accurate documentation of service activities and outcomes.
- Support and report on University engagement goals community outreach metrics and program visibility efforts.
Minimum Education and Experience: This position will be filled at the Intermediate Professional or the Advanced Professional level.
- A Bachelors degree is required.
- At least 1 year of relevant experience in community engagement program coordination outreach or administrative support for the Intermediate Professional level and 3 years for the Advanced Professional level is required.
- An equivalent combination of education and experience will be considered.
Skills and Qualifications:
- Trustworthiness is a paramount character trait of this role and maintaining the confidentiality of client critical business issues is a key responsibility.
- Demonstrated experience in community engagement outreach or program coordination in nonprofit academic or economic development settings.
- Ability to interact professionally with a wide variety of stakeholders including veterans entrepreneurs small business owners faculty and economic development leaders.
- Strong interpersonal and communication skills with the ability to manage multiple priorities and problemsolve independently.
- Comfort working in collaborative environments and interacting with culturally and professionally diverse populations.
- Familiarity with event planning and communication tools such as Outlook Teams Zoom Canva Constant Contact and CRM or intake platforms (e.g. Neoserra Salesforce).
- Proficiency with Microsoft Office Suite (Word Excel PowerPoint) and strong organizational and timemanagement skills.
- Interest in entrepreneurship small business development or community economic development.
Other Requirements:
- Occasional travel for local events training sessions or conferences.
- Ability to occasionally lift 2025 pounds for event or outreach setup.
- May supervise parttime workers student interns or volunteers as needed.
We seek candidates who are able to demonstrate experience and ability to advance Invent Penn State SBDC and VBOC initiatives a proven team facilitator with a commitment to engage and embrace diversity across all levels of entrepreneurial development stages student interaction professional partners and the communities served by the SBDC and VBOC. Previous experience in a university setting is not required.
The Pennsylvania State University is committed to and accountable for advancing equity respect and belonging in all its forms. We embrace individual uniqueness as well as a culture of belonging that supports both broad and specific equity initiatives leverages the educational and institutional benefits of inclusion in society and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the universitys teaching research and service mission.
Penn State offers competitive benefits to fulltime employees including medical dental vision and retirement plans in addition to tuition discounts 75 discount for spouse and children) and paid holidays. Please visit for more detailed information.
The salary range for this position including all possible grades is:
$51000.00 $81500.00Salary Structure additional information on Penn States job and salary structure.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988 Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security such as those concerning alcohol and drug use crime prevention the reporting of crimes sexual and other matters. The ASR is available for review here.
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability please contact.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
