Reporting to the Supervisor Data Services is responsible for developing and analysing statistical data data reports and program evaluation; analyzing and compiling demographic economic and statistical data; recording monitoring evaluating and reporting on programs to ensure effective program planning; reporting Regional and provincial performance data relative to the Branch/Division; developing Branchwide data solutions; designing and developing complex spreadsheet and database applications; providing qualitative and quantitative analysis for program planning and evaluation to ensure that programs effectively meet Provincial/Branch/Division outcomes; working within a team environment with internal and external stakeholders.
MAJOR RESPONSIBILITIES
Designs and revises database and spreadsheet applications for the purpose of collecting manipulating and analyzing statistical data such as demographic statistics service data and financial data.
Develops and maintains data reports and planning tools using analytical software.
Generates specialized ongoing reports that support programs to meet Regional and provincial reporting requirements.
Supports outcomefocussed planning and program development by collecting and developing baseline measures from a variety of qualitative and quantitative sources.
Compiles and analyses service demographic and economic data from a variety of sources to identify trends that will impact on program planning and support reporting needs.
Selects and advises on appropriate methods and procedures for collecting and analyzing community and social services data.
Works closely with clients on various program evaluation and data analysis to support implementation of the Childrens Services Plan Homelessness Service System Plan and Ontario Works Service Plan.
Develops evaluation plans in consultation with project/program teams to evaluate new and existing Branch programs at each evaluation phase of a programs lifespan (i.e. establishing need design and planning implementation assessing results for performance improvement) that are consistent with strategic and business plans performance standards and Branch priorities as assigned.
Responds to inquiries and resolves concerns as appropriate.
Ensures that services provided meet Regional customer service standards.
Represent the Branch/Division on information technology projects as needed.
Performs other duties as assigned in accordance with Branch and Department objectives.
QUALIFICATIONS
Successful completion of a University degree in Social Services or Business or related field or approved equivalent combination of education and experience.
Minimum three 3 years experience in statistical data analysis including database management and report writing.
Experience in planning developing and implementing comprehensive evaluations using both qualitative and quantitative research including knowledge of theories principles and methodologies of how program evaluation supports program planning.
Knowledge and demonstrated ability in corporate core competencies including communication innovation teamwork and collaboration and personal ownership.
Knowledge of municipal government practices.
Ability to travel to off site locations in a timely and efficient manner as required.
Ability to work outside of normal working hours on occasion as required.
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