Household Property Claims Technician
Household Property Claims Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Job Title Property Claims Handler (Contents)
Location Manchester 2 days Home Working 3 Days
Job Type Permanent
Salary
The Company:
- Our client are looking to further bolster their existing Property claims team to support continued growth.
Role Responsibilities:
- Booking of smart appointments for Adjusters including gathering of all relevant information to aid the adjuster on site
- Use of Management tools to drive performance / ensure key SLAs for suppliers are adhered too
- Ensure compliance with Active Drying using project management Gant Charts to track & update
- Customers to be at the front of all activity including policyholders Brokers & all other key stakeholders & ensuring they are communicated at key events / changes at all times
- Take control of claims including reducing claims lifecycles through proactive management of suppliers / reduce costs
- Robust Challenge of building scopes & variations record all challenges on the system
- Manage own case load to ensure key SLAs / proactivity and fee targets are completed
Skills:
- Extensive knowledge of Property Claims
- Ability to negotiate & settle claims using a variety of methods in line with TCF and Client requirements
- Strong Customer Skills
- Good communication skills with all stakeholders
- Ability to resolve difficult & complex claims
- Ability to communicate effectively and persuasively including report writing.
- Ability to work in a structured manner to drive for quality
- High personal standards of service delivery as a core skill.
- Ability to empathize and communicate at all levels
- Evidenced ability to plan and organize workload.
Technical competence and experience of handling property losses up to an agreed value.
For Extra Information Please Contact:
London:
Required Experience:
IC
Employment Type
Full-Time
