IT Business Analyst -
IT Business Analyst -
Posted on :
01-05-2025
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1 Vacancy
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Job Description
Exciting new opportunity with a global luxury hotel group who are looking to transform their IT systems and wants to onboard an IT BA to take over and bring the forward the change.
Primary Responsibilities:
- Regularly participate in project alignment and business review meetings.
- Provide weekly technical status updates to the IT operations team.
- Perform business and functional analysis to verify if solutions meet business operational and audit requirements. Assist the Project Manager and business users in reporting issues with technical details for troubleshooting.
- Collaborate with various system vendors and the IT team to ensure new Property Management System (PMS) deployment and integration with related systems function smoothly.
- Work with vendors to prepare and update documentation including user manuals SOPs data flow and system integration diagrams.
- Coordinate with the Project Manager vendors and IT operations to arrange knowledge transfer complete service design and all necessary project handover documents to ensure a smooth transition to operations.
- Support user acceptance testing parallel runs and golive processes.
Experience:
- Minimum 5 years of experience as a business analyst in the Hospitality industry with a strong understanding of daily business operations.
- Familiarity with Agile Development Methodology is advantageous.
- Bachelors Degree in IT Business Systems or a related field.
- Excellent written and spoken communication skills in both English and Chinese.
- Strong problemsolving process management and negotiation skills.
- Experience in software development is an added advantage.
- Familiarity with hotel and retail operations is an added advantage.
- Wellorganized selfmotivated and capable of working under pressure.
Employment Type
Full Time
Key Skills
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