Sr Associate HR Analytics

Our Human Resources team combines thought leadership best practices and data analytics to shape critical people decisions and strategy at Capital One. We work closely with enterprise HR partners and senior executives in shaping policy and informing realtime decisions with data.

As a Sr. Associate HR Analytics you will apply your strategic and analytical skills to solve openended complex questions pertaining to how we should attract develop and retain top talent. You will team up with worldclass professionals and senior leaders to work on impactful projects in a collaborative environment that promotes continuous learning rewards innovation and prioritizes associate development.

Your daytoday might involve:

• Design identify and drive effective measurement to support the HR strategy (i.e. Deep dives KPIs and dashboards for employee engagement segmentation recruitment growth and associate experience)

• Lead the development and implementation of innovative analytical tools that will inform HR process within HR to inform optimization opportunities by breaking down problem statements analyzing complex data sets and articulating insights that inform strategic recommendations

• Use data to help senior leaders set ambitious people related goals such as understanding the state of our associates engagement

Specific responsibilities include but are not limited to:

• Strategic problem solving: Partnering with HR stakeholders to identify high impact opportunities to transform the associate experience conduct analysis and share insights that inform solutions.

• Design: Drive and build key programs and analytics solutions including measurement strategy modeling and automated insights.

• Experimentation: Partner with internal clients in experiment design to better understand key drivers of associate sentiment and behavior.

• Market Research: Stay uptodate with industry trends and shifts in workforce dynamics emerging technologies and evolving best practices. Make datadriven recommendations that enable us to anticipate talent needs optimize recruitment and retention strategies and ensure competitiveness in attracting and retaining top talent.

• Insights & analysis: Analyze the impact of our programs and combine those insights with the latest thinking in organizational science to help our clients make datadriven informed decisions. Adapt methodologies and tools as business needs pivot to maintain relevance and competitiveness in a rapidly evolving environment.

Successful team members demonstrate competencies in these areas:

• Purpose: You feel a deep personal connection to improving the associate experience and are motivated by applying advanced analytics in a missiondriven way.

• Analytical thinking: A proven track record of decision making and problem solving based on analytics. Identify opportunities for improvement and use data to make strategic and tactical recommendations.

• : Develop and test hypotheses design solutions assess operational feasibility support implementation efforts and develop plans and tools for monitoring outcomes.

• Thought Partnership: Collaborate effectively with other HR team members and clients working together to navigate complex challenges.

• Communication: Strong written and oral communication skills with the ability to tell the story through data and highlight key insights in a clear and concise manner that can be easily understood by stakeholders.

• Results focus: Drives for results and achieves important goals applying strong organizational skills and detail orientation even amidst ambiguity.

Basic Qualifications:

• Bachelors Degree in any quantitative field (Business Math Economics Finance Statistics Science Engineering or related field)

• 2 years of experience with data analytics and insights focus on HR preferred

• Experience working with programming tools (i.e. SQL) and data visualization tools (i.e. Power BI Tableau QuickSight)

• Excellent analytical critical thinking and problem solving skills creative storyteller with a passion for people data

• Ability to work in a fast paced environment with a high degree of ambiguity and autonomy

• Strong communication interpersonal and presentation skills

• Curiosity to learn and build great relationships with internal clients at various

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).