Guest Experience Executive
Guest Experience Executive
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Job Description
WELCOME TO A WORLD OF OPPORTUNITIESAT THE WORLDS #2 BEST WORKPLACE AWARDED BY GREAT PLACE TO WORK & FORTUNE.
A new era begins at the London Hilton on Park Lane.
2023 was the hotels 60th anniversary which has seen the refurbishment of Executive rooms and suites as well as a redevelopment of the lobby level including a brand new restaurant and bar.
Hourly rate of 14.61
BENEFITS
28 days paid holiday increasing with service
Exclusive perks through our online discount portal
Access to leadership and development programmes through Hilton University
Exceptional Career opportunities
Industryleading Team Member discounts on hotel stays for you your family and friends
Wellbeing programmes to help you Thrive in the workplace
Reward programmes incentives and team member recognition as well as long service awards
50 off in Hilton restaurants and bars (subject to individual outlets)
Recommend a Friend incentive
Uniforms provided and laundered complimentary
Recognised as a Great Place to Work
Free meals on shift
You will join the Front Office team in the Executive Lounge areas of the hotel.
You enjoy delivering a VIP experience to every guest going above and beyond to make their stay a memorable one. You will act as a main point of contact for our VIP guests leasing with all departments throughout the hotel to exceed their expectations.
Are you an ambitious hotelier Do you have passion for exceptional customer service excellent communication complaint handling and problem solving skills Then this is the job for you!
ELIGIBILITY
- In line with the Asylum and Immigration Act 1996 all applicants must have the eligibility to live and work in the United Kingdom.
- Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/PreSettled status)
EVERY JOB MAKES THE STAY.
At Hilton It Matters Where You Stay but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels Hilton Brands Global Hospitality Company
EOE/AA/Disabled/Veterans
Employment Type
Full-Time
