Sales Support Consultant

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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Caterpillar Defense currently has an opening for a Sales Support Consultant located in Irving Texas. As Sales Support Consultant you will work with U.S. Government acquisition and enduser communities by developing Caterpillar solutions for machine products and services. This position supports Account Managers with direct machine sales to key Federal Civilian Agency (FCA) and Department of Defense (DoD) customers and assists with achieving delivery of the annual business plan and meeting the contractual obligations of our customers while mitigating enterprise risk.

About Caterpillar Defense

Caterpillar Defense proudly serves all branches of the U.S. military and federal government allied militaries and governments and original equipment manufacturers. For over 100 years we have supplied reliable products and solutions to government agencies and military forces worldwide supporting people who put their lives on the line to provide security generate energy and supply humanitarian aid.

Today we continue to deliver leadingedge products and global services working around the clock and around the world to deliver the power and performance that customers need. Caterpillars largest single customer is the U.S. Department of Defense.190000 machines tanks tactical vehicles and submarines move missions forward with Cat engines. We also provide solutions for power generation and surface ships. Cat has powered crucial engineering and logistical operations in every major conflict since WWI.

What You Will Do:

• Support Account Managers by working with U.S. Government customers Cat dealers suppliers and Caterpillar Machine Business Divisions to provide customer focus by developing Caterpillar solutions that maximize machine sales and profits markets Caterpillar products and services and complies with federal contractual obligations.

• Provide Inside Sales coverage engaging customers preparing machine quotes and managing opportunities using Salesforce CRM during of the Sales Process from bidding on competitive solicitations through contract award.

• Support sales team proposal development and assist with Federal Supply Schedule (FSS) updates for machine products models sourcing pricing and discounts with standard cost tools that enable Account Managers to be more competitive and achieve better margins.

• Assist with preparation for FSS endofterm assessments.

• Work across functional areas within Caterpillar Defense and collaborate with product groups of every Machine Business Division to provide customer support across FCA DoD and other relevant U.S. Government organizations / agencies and U.S. Government contractors that support the mission.

• Satisfy Caterpillar Defenses internal and external contractual and regulatory compliance requirements by profitably winning new business the right way.

• Research and analyze past and future Caterpillar machines sales industry trends and competitive landscape that supports development of sales forecasts and business strategies for long term profitable growth.

• Analyze enduser applications and product configurations to specify equipment solutions that will meet customer needs.

• Provide analysis and recommend solutions to help resolve customer or dealer service issues and improvement measures.

What You Will Have:

Customer Focus (Working Knowledge required): Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions. Ability to leverage customer application expertise in developing machine solutions for our FCA and DoD customers that meets federal contractual obligations while mitigating enterprise risk.

Industry Knowledge (Basic Understanding required): Caterpillar machine product knowledge trends directions major issues regulatory considerations and trendsetters; ability to apply Caterpillar machine industry knowledge appropriately to diverse situations. Industry background in Engineering Marketing or Business.

Decision Making and Critical Thinking (Working Knowledge required): Knowledge of the decisionmaking process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on sound commercial judgment. Assists in assessing risks benefits and consideration of alternatives.

Effective Communications (Working Knowledge Required): Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.

Relationship Management (Basic Understanding Required): Knowledge of relationship management techniques; ability to establish and maintain effective business relationships with U.S. Government customers Cat dealers suppliers and Caterpillar Machine Business Divisions.

Additional Information:

• This position requires 5daysintheoffice work week onsite at Caterpillar Defense in Irving TX.

• Relocation assistance is available

• Travel expectation up to 25

This position may require a government security clearance; Therefore in order to satisfy the requirements for this position the successfully applicant must be a U.S. citizen for consideration.

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment offhighway diesel and natural gas engines industrial gas turbines and dieselelectric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reducedcarbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer such as H L TN F J E O. As a global company Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at Pay Range:

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