Senior Product Manager
Senior Product Manager
Posted on :
01-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
MOO set out to shake up the world of print back in 2006. And weve come a long way since. Today were a 400 strong team (were thinking of getting matching jackets) who create print and digital products for companies of all sizes from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London UK while we also have premises in Dagenham. In the US youll find us in Boston MA as well as East Providence RI and Denver CO.
Were making new and exciting things and we could really do with your help.
As a Senior Product Manager at MOO working on our fulfilment team youll directly manage a central component at the heart of MOOs product ecosystem.
The product you will be managing is responsible for ensuring customers get what they ordered when they ordered it. This involves interacting with many crossfunctional teams and internal stakeholders including Ecomm Category Management Operations and Customer Services. Fulfilment of orders both internally and from third parties. Having a seamless trackable journey for our customers from purchase to delivery and ensuring MOO quality from design to manufacturing.
The product teams you will be working with are based in the UK and all of our engineering positions at MOO are fully remote. Visits to our HQ in Camden take place periodically at a cadence defined by the individual teams.
With our biggest production facility based in Rhode Island (USA) applicants from the UK would be expected to travel up to 20 of the time to collaborate in person with MOOsters who arent usually colocated with them. Our other facility is based in Dagenham which will require semiregular site visits.
Responsibilities
- Product Management and Development:
- Hold the vision for the post purchase fulfilment team at MOO and how it fits into the broader vision for MOO
- Lead the development and continuous improvement of the systems used by users across operations supply chain quality assurance and customer services including integrations with third parties.
- Work closely with backend engineering teams to design and implement systems that support various decoration and print methods.
- Play a key role in informing the shape of the teams into the future in partnership with product and tech leadership.
- Directly guide and mentor one engineering team alongside engineering management.
- Foster strong relationships with internal stakeholders across the business understanding and aligning with their needs to ensure successful product outcomes.
- Act as the bridge between MOOs Commercial Category Management Marketing Customer Services Supply Chain and Operations teams to deliver products at pace and scale.
- Develop and execute strategies for post purchase fulfilment focusing on efficiency and scalability.
- Utilise system thinking to enhance the overall product ecosystem within our fulfilment platforms aligning with MOOs longterm objectives.
- When required support the selection and implementation of 3rd Party software and integrations to meet new needs.
- Prioritise outcomes over outputs implementing product techniques that drive highvalue results.
- Make informed decisions by eliminating bias and leveraging datadriven insights.
Team Leadership and Collaboration:
Strategic Planning and :
OutcomeFocused Approach:
About You
- Proven experience in product management especially in roles involving system thinking and backend engineering collaboration.
- Strong leadership skills with experience in team management and crossfunctional collaboration.
- Expertise in developing and managing selfserve tooling and internal customerfocused products.
- Demonstrated ability to deliver outcomes and drive highvalue initiatives.
- Excellent communication problemsolving and decisionmaking skills.
Whats it like to work at MOO
MOOs the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success while also recognising the importance of a healthy work/life balance.
Thats why we offer 25 days holiday rising by one day for each year here (for 5 years) a matched pension scheme MOOs share option scheme and paid parental leave. Well offer you private healthcare life insurance a season ticket loan and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.
Diversity Statement
We are working hard to create a representative inclusive and superfriendly team because we know that different experiences perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesnt discriminate on the basis of race colour religion or belief gender national origin age sexual orientation marital status disability or any other protected class.
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a valuesdriven purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore wed like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it wont in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential it is only used to better our inclusion and diversity submitting this information you consent to MOOs processing of it for these purposes.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
