Facilities and Office Coordinator
Facilities and Office Coordinator
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Job Description
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
An exciting opportunity has become available for an office based Facilities professional to join a dynamic and innovative Facilities team at Global Payments/Takepayments developing the role and delivering
exceptional levels of customer service and core business Facilities services.
With the support of the reporting manager and the wider Facilities team you will provide Facilities knowledge and experience through a broad range of processes and assignments.
Responsible for leading and delivering core business services in accordance with the workplace strategy global H&S and Corporate Security policy while ensuring a safe comfortable and cost effective running of the offices. Ensures the facility meets code regulations environmental health and security standards.
Key Responsibilities:
Serves as primary point of contact for all Facilities functions and processes
Responsible for the onsite Facilities helpdesk inbox ensuring all requests are actioned in a
timely manner appropriately and effectively to meet customer satisfaction and expectations
Responsible for completing monthly site building inspections documenting and resolve any
issues found and engage appropriate vendors promptly
Primary liaison of site leadership landlords managing agent and stakeholders to align and
deliver all priorities and expectations
Budget administrative duties to maintain the opex and capex budgets
Management of site PPM schedule through our dedicated service providers ensuring all
tasks are undertaken within the agreed timescales and budget. Manage all reactive work
requests ensuring the appropriate swift and cost effective resolution
Supervision of third party contractors and suppliers undertaking FM work on site ensuring all
work is carried out in accordance with regulatory requirements and company standard
operating procedures
Manage the Contractor Induction Programme ensuring all Health & Safety documentation is
approved prior to works commencing
Responsible for checking and approving vendor Method Statements and Risk Assessments
(RAMS)
Actively seek opportunities to improve Facilities service delivery make cost efficiencies and
stay up to date with the latest FM industry news
Maintain company compliance with Health & Safety regulations including employee H&S
training
Investigate and maintain records of any on site Accidents / Incident reports
Conduct site new starter H&S Induction tours covering Physical Security and Health & Safety
Any other tasks commensurate with the job role or as detailed by the senior management
Key Requirements
Experience of working within an office based Facilities
Management role
Experience of budget management and responsibility
Practical experience of working with outsourced soft service
contractors in a service level agreement operational culture
Experience of working in a customer service environment
Experienced in providing project support
Office based Health & Safety experience
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
IC
Employment Type
Full-Time
