Manager Events Issues Card Risk Hybrid
Manager Events Issues Card Risk Hybrid
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
As a Manager in Card Risk you will join a team of highly motivated Risk Management professionals who identify manage and mitigate risk to Capital One. Youll provide leadership to a talented team of Event & Issue Management experts who guide partners through the breakdown management process synthesize trends and ensure high quality risk data capture.
The team plays an integral part in governing the issue & event management processes; ensuring adherence to both Enterprise standards and expedited remediation expectations for our customers.
The Risk Manager will collaborate with a broad audience of event management process management risk office legal and compliance partners. Youll leverage your people leadership skills to foster an inclusive environment innovative mindset to optimize processes and strategic thinking to develop management systems that drive us toward our destination state.
Responsibilities:
Provide direct people management and talent development to a team of event & issue governance professionals
Creation of effective metrics and reporting required to communicate performance and information to broad audiences
Establish strong interaction models and relationships to collaborate with key stakeholders ensuring delivery of commitments
Drive prioritization recommendations understanding & articulating appropriate tradeoffs and escalating where appropriate
Manage and approve issues & events to ensure complete and highquality data capture
Maintain a deep understanding of enterprise & divisional risk management standards and apply to event & issue management practices
Identify insights to drive cutting edge process enhancements
Establish and maintain positive working relationship with business partners compliance advisors and other risk associates
Coordinate influence and negotiate to ensure appropriate prioritization & escalation
Maintain an understanding of the risk management environment
Support audit exam and testing initiatives as needed
Training & development of others as necessary
To be great at these things a candidate will have:
Transformational leadership skills a people first attitude and experience leading a highperforming team
Experience managing multiple projects concurrently in an autonomous environment
Strong judgment problem solving and critical thinking skills
Exceptional communication relationship building and collaboration skills with stakeholders at all levels
You strive to be wellmanaged in all aspects of your work & possess strong attention to detail leading with integrity.
Basic Qualifications:
High School Diploma GED military experience or equivalent certification
At least 5 years of risk management experience
At least 5 years of process management or project management experience
At least 3 years of direct people management
Preferred Qualifications:
Bachelors Degree or military experience
3 years of risk event and issue management experience
3 years of Agile or Design Thinking experience
Lean Agile Six Sigma Business Process Management or Project Management Certification
At this time Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum fulltime annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for parttime roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean VA: $146100 $166700 for Risk ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.
This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total wellbeing. Learn more at theCapital One Careers website. Eligibility varies based on full or parttime status exempt or nonexempt status and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy childbirth or related medical conditions) race color age national origin religion disability genetic information marital status sexual orientation gender identity gender reassignment citizenship immigration status protected veteran status or any other basis prohibited under applicable federal state or local law. Capital One promotes a drugfree workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23A of the New York Correction Law; San Francisco California Police Code Article 49 Sections; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting ator via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital Ones recruiting process please send an email to
Capital One does not provide endorse nor guarantee and is not liable for thirdparty products services educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
Manager
Employment Type
Full-Time
