Program Manager WW FBA
Program Manager WW FBA
Posted on :
01-05-2025
Employer Active
1 Vacancy
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Job Description
Amazon is seeking an experienced and motivated Program Manager to lead our Voice of Sellers Team. This team plays a crucial role in bridging the gap between our company and our valued sellers ensuring their feedback needs and concerns are heard and addressed. As the Program Manager for the Voice of Sellers Team you will be responsible for driving initiatives that enhance seller engagement satisfaction and retention through meaningful interactions and continuous improvement strategies. You will work cross functionally with a broad range of business stakeholders to define detailed requirements and implement process/systembased solutions for enhancing Seller Experience
Key job responsibilities
Lead the Voice of Sellers Team by fostering a collaborative and resultsdriven environment.
Design and implement a comprehensive strategy for capturing analyzing and prioritizing seller feedback and insights.
Collaborate crossfunctionally with product teams to translate seller feedback into actionable improvements and new features.
Develop and maintain strong relationships with sellers through various communication channels such as surveys focus groups and direct interactions.
Continuously iterate on feedback collection methods and communication strategies to optimize the seller experience.
Bachelors degree
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Lead the Voice of Sellers Team by fostering a collaborative and resultsdriven environment.
Design and implement a comprehensive strategy for capturing analyzing and prioritizing seller feedback and insights.
Collaborate crossfunctionally with product teams to translate seller feedback into actionable improvements and new features.
Develop and maintain strong relationships with sellers through various communication channels such as surveys focus groups and direct interactions.
Continuously iterate on feedback collection methods and communication strategies to optimize the seller experience.
Bachelors degree
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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