Sr Manager Employee Relations Employee Experience and Relations

The Amazon Employee Relations team supports Amazon North America operations employees and field leaders and we are seeking a Sr. Manager Employee Relations to join our team. The successful candidate will have a demonstrated ability to i) quickly assess data workplaces behaviors and relationships to identify risks and gaps in the work environment; ii) develop and execute sustainable scalable initiatives mechanisms and programs that affect longlasting changes at all levels; iii) influence leaders to win alignment support and change agents; and iv) lead and develop a team of employee relations professionals. The Sr. Manager Employee Relations will possess significant employee and labor relations expertise excellent judgment and highlydeveloped analytical and communication skills. This role will report directly to an Employee Relations Director and serve as a key member of the North America Employee Relations leadership team.

This is a fulltime position that may require significant travel up to 50 of the time over the course of the year to the various Amazon locations.
The role will cover the West region. You can sit out of any Amazon West Coast facility closest to your home.

Key job responsibilities
Risk Detection and Mitigation: Apply employee and labor relations expertise to successfully identify trends and challenges predict and mitigate risk and develop and execute solutionfocused strategies and programs
Crisis Management: Work reactively on crisisoriented partner issues under extreme time limitations while exercising excellent judgment and leadership
Project Management: Independently design own and lead successfully largescale networkwide projects that improve frontline partner experience
Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
Deliver Innovative Solutions: Challenge current practices industry status quo and generate creative mechanisms that bring about largescale solutions
Communicate Effectively: Rapidly produce highquality written communications that concisely analyze problems and move solutions from concept to
Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information influence change and leverage resources to deliver results
Problem Solve: Work independently with minimal supervision in ambiguous situations and persevere over internal and external barriers to drive resolutions
Work at Scale: Design solutions for a single person station or situation then translate design and launch sustainable mechanisms for entire networks
Hire & Develop the Best: Lead the development and growth of our field employee relations team


Bachelors degree required
10 years of relevant experience in employee relations labor relations labor/employment law OR 10 years of relevant experience to include 1 years of Amazon experience and one or more short term assignments within Amazon employee relations
Demonstrated experience producing executive level written materials and presenting before executive audiences
Experience supporting large hourly workforces highly desired
Successful record of creating improving and executing programs at scale
Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience
Skilled in MS Excel Word SharePoint & PowerPoint; curious about new learning technologies


* Advanced degree JD or other specialized training in labor/employee relations
* Experience in warehousing distribution or logistics
* Demonstrated ability to exercise independent judgment and discretion in managing multiple and competing priorities

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $150000/year in our lowest geographic market up to $248100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.