Account Manager
Account Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Account Manager
Location: Peterborough
Job Role: Account Manager
Working Pattern: Monday to Friday fully onsite
Salary: 26000
Drive Customer Success in a Rapidly Expanding 3PL
Are you a customerfocused Account Manager with a passion for building strong relationships driving revenue growth and delivering outstanding service Do you thrive in a fastpaced logisticsdriven environment where no two days are the same
A leading thirdparty logistics 3PL) provider is seeking a proactive and commercially driven Account Manager to join their growing team in Peterborough. This role is pivotal in developing longterm client relationships identifying new opportunities for growth and ensuring a seamless customer experience.
Job Responsibilities
- Client Relationship Management Be the primary contact for a portfolio of key clients ensuring exceptional service levels and a customerfirst approach.
- Exceptional Customer Service Proactively support clients ensuring their expectations are not just met but exceeded and resolving any service issues swiftly.
- Strategic Account Planning Develop and maintain a clear account strategy setting objectives to maximise sales penetration and revenue growth.
- Performance Tracking & Reporting Monitor client account performance and analyse revenue trends.
- Service Issue Resolution Act as a key escalation point proactively resolving any servicerelated challenges to ensure smooth operations.
Person Specification
- Ideally have proven account management experience within the courier logistics or fulfilment industry.
- Strong relationshipbuilding skills with a natural ability to engage influence and drive client satisfaction.
- Confident communicator both verbal and written.
- A proactive problem solver able to work autonomously and manage multiple accounts effectively.
- Proficiency in Microsoft Office (Excel Word PowerPoint Outlook) and CRM tools.
Hours of Work Pay and Benefits
- 26000
- Monday to Friday fully onsite
- 08:00 to 16:30
- 25 days holiday
- Company pension
- Life assurance
Required Experience:
Manager
Employment Type
Full-Time
