Technology Specialist Business Systems
Technology Specialist Business Systems
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Our client is a prominent leader in the global beverage industry recognized for its strong commitment to quality innovation and sustainability. The company offers a dynamic environment that encourages professional growth creative problemsolving and the opportunity to contribute to a diverse portfolio of wellknown brands.
Responsibilities:
Perform 3rd line user support by diagnosing and resolving application problems.
Conduct application maintenance configuration and documentation.
Analyze and understand existing customized application configurations and developments.
Collaborate with developers to develop appropriate application enhancements and prepare specifications.
Work closely with crossfunctional teams including process & solution analysts project managers and developers to define and deliver technical projects related to relevant applications.
Assist Process & Solution Analysts in identifying process improvement opportunities through the use of existing or future technologies.
Play a key role in managing multiple concurrent projects.
Facilitate handovers to support and training teams.
Assist with 3rd party vendor SLA management where relevant.
Quality assure and test application configurations and developments.
Identify and report recurring system problems.
Facilitate enduser training on an ad hoc basis supporting 2nd line support.
Perform afterhours standby and work in shifts to support 24/7 operations.
Resolve identified and allocated risks.
Ensure compliance with policies procedures and risk management strategies.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
