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You will be updated with latest job alerts via emailEnd client: IBM with AT & T
1. ServiceNow Developer:
Qualification:Desired:
- Certified Application Developer (current)
- Strong understanding of ServiceNow best practices
- Proven track record from developing and operating ServiceNow 3 years)
- Good knowledge of JavaScript AJAX XML JSON CSS and HTML
- Experience working in agile scrum or SAFe principles
- Working knowledge of ServiceNow components such as Change Management Service Catalog Problem Management Incident Management CMDB Asset Management Knowledge Management
2. ServiceNow Platform Architect:
- Knowledge of TM Forum Framework
- Knowledge of ITIL
- Experience working with CI/CD pipelines
As a ServiceNow Certified Architect on our Governance Team you will be responsible for designing and implementing solutions within the ServiceNow platform specifically focusing on the Order Management module for the Telecom & Media industry. Your expertise will drive best practices governance and data stewardship related to Product Catalog and Product Inventory. This role requires a deep understanding of ServiceNow excellent communication skills and the ability to collaborate with crossfunctional teams.
Responsibilities:
Solution Design and Governance:Product Catalog and Inventory Management:
- Collaborate with business stakeholders product managers and technical teams to understand requirements and translate them into effective ServiceNow solutions.
- Design endtoend solutions that align with industry best practices ensuring scalability maintainability and adherence to architectural standards.
- Establish and enforce governance policies related to the Order Management module emphasizing data quality security and compliance.
Technical Leadership:
- Lead the design and maintenance of the Product Catalog within ServiceNow.
- Define product hierarchies attributes and relationships to ensure accurate representation of offerings.
- Implement data stewardship practices to maintain the integrity of product data.
- Collaborate with stakeholders to enhance the catalogs usability and relevance.
- Order Fulfillment Process Optimization:
- Analyze existing order fulfillment processes and identify areas for improvement.
- Optimize workflows automation and orchestration to streamline order processing.
- Ensure seamless integration between the Product Catalog Inventory and order fulfillment workflows.
Qualifications :ServiceNow Certification:
- Provide architectural guidance to development teams ensuring alignment with industry standards and best practices.
- Mentor junior architects and developers fostering a culture of continuous learning and growth.
- Stay updated on ServiceNow releases features and capabilities relevant to the Telecom & Media domain.
- Collaboration and Communication:
- Work closely with crossfunctional teams including business analysts developers testers and project managers.
- Communicate complex technical concepts to nontechnical stakeholders effectively.
- Participate in project planning estimation and .
Technical Skills:
- Certified ServiceNow System Administrator (CSA) and Certified Implementation Specialist (CIS) in ServiceNow IT Service Management (ITSM) or related modules.
- ServiceNow Certified Application Architect (CAA) or Certified System Architect (CSA) preferred.
- Proficiency in ServiceNow platform capabilities including workflows catalog management and integrations.
- Knowledge of REST APIs JavaScript and ServiceNow scripting.
- Familiarity with data modeling and relational databases.
- Communication and Leadership:
- Excellent communication skills both written and verbal.
- Ability to lead and influence technical decisions.
- Strong problemsolving and analytical abilities.
This is a remote position.
Full-Time