Operation Analyst Summer Intern
Operation Analyst Summer Intern
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Salary Not Disclosed
1 Vacancy
Job Description
Job description
We are looking for an Operations Analyst Summer Internto join our team to manage the flow of our workplace and optimize daytoday operations. This position will play an integral role in the quality of the companys services and the satisfaction of the customers. The basic duties include analyzing business operation data and working as case managers to identify customer needs in order to bring specialized services. An ideal candidate is detailoriented with the ability to solve problems without supervision
Job requirements
Responsibilities
Providing accurate valid and complete information to customers through a multichannel service platform
Keeping records of customer interactions transactions comments and complaints
Operating and managing CRM system to provide specialized solutions for customer cases.
Conducting market research and work on account database development and update.
Providing analytical support for management and other internal departments as needed
Requirements/Qualifications/Skills
Excellent interpersonal skill and time management skills
Able to organize and manage large amounts of files schedules dates and information
Strong analytical skills with the ability to collect organize analyze and report on significant amounts of information
Attention to detail and numerical accuracy is a must for this role
Ability to learn and apply new skills in a fastpathed environment
Experience with data analysis skilled in Excel or other analytical tools
Bilingual in English and Mandarin is preferred
All done!
Your application has been successfully submitted!
Required Experience:
IC
Employment Type
Unclear
