Technical Account Manager wmd
Technical Account Manager wmd
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Job Description
Job description
Who We Are
Verve has created a more efficient and privacyfocused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data media and technology together to deliver results and growth to both advertisers and publishersno matter the screen or location no matter who what or where a customer is. With 30 offices across the globe and with an eye on servicing forwardthinking advertising customers Verves solutions are trusted by more than 90 of the United States top 100 advertisers 4000 publishers globally and the worlds top demandside platforms. Learn more at .
Who You Are
We are looking for a highly motivated and skilled Account Manager (Supply) to work directly with publishers. The ideal candidate will be customerfocused with strong technical skills and an understanding of adtech platforms mobile app web and CTV ecosystems and digital advertising. As Supply AM you will ensure our clients leverage our ad solutions to drive their success from onboarding to optimization.
What You Will Do
Own and expand a portfolio of strategic highvalue clients ensuring longterm success and revenue growth
Act as a strategic consultant providing indepth industry insights performance analysis and optimization recommendations
Assist in integrating the adtech solutions into client apps ensuring smooth technical setup and troubleshooting any technical issues during the process
Work with clients to optimize ad placements formats and strategies to maximize revenue and engagement. Regularly analyze data to ensure ad performance meets client KPIs
Address and resolve any technical issues related to ad serving integrations or campaign performance.
Provide ongoing technical advice and recommendations for improving ad performance as well as educate clients on new product features and updates
Work closely with product engineering and sales teams to ensure the delivery of solutions tailored to clients needs and keep clients informed about new product features and innovations
Handle client escalations related to technical issues ensuring timely and effective resolution while maintaining strong client satisfaction
Job requirements
What You Will Bring
3 years in a clientfacing technical role ideally in the adtech mobile or digital advertising industry
Bachelors degree in Computer Science Engineering Marketing or a related field
Proven experience working with inapp web or CTV publishers mobile app ecosystems or mobile advertising
Strong understanding of mobile app development including knowledge of SDKs (Software Development Kits) and APIs
Proficiency in understanding and troubleshooting ad serving issues ad latency and tracking solutions
Understanding of mobile analytics and data tracking (e.g. inapp events user behavior revenue tracking)
Ability to translate client needs into technical solutions and guide them through the troubleshooting process
Knowledge of ad servers programmatic advertising and realtime bidding (RTB)
Experience using CRM systems (e.g. Hubspot Salesforce) ticketing systems (e.g. JIRA) and analytics platforms
Strong organizational skills with the ability to manage multiple client accounts and prioritize tasks effectively
What We Offer
Be part of a multicultural team that is bringing advertising to the next level
You will learn and evolve in an empowering environment characterized by entrepreneurial actions
Responsibility independence and an opportunity to participate in projects that have a significant impact on Verves success
3 Wellness days per year (in Q1 Q2 & Q3 and Employee Assistance Program through Nilo Health to help you maintain your wellbeing
Enhance your professional skills with a yearly training budget and improve your language skills through German and/or English classes
Work and Travel Program (monthly raffle after 2 years of employment)
We are eager to build a great team together and we appreciate your help through our Employee Referral Bonus
Align your interests with the companys success and take part in our Employee Shares Purchase Plan
You will be entitled to 27 holidays per year in addition to any of the public/bank holidays
Personalized Benefits Platform; with a budget of 100 EUR/month you can choose the benefits that fit you best from the following options:
Internet allowance
Mobility allowance such as BVG/HVV tickets and car/bicycle rental
Kindergarten daycare center subsidy
Sport membership (Urban Sports Club M) and personal development
Shopping vouchers
Enjoy food and beverage benefits with colleagues and have fun during team events
Take advantage of our Employee offers and discounts
Corporate Pension Scheme
Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
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Your application has been successfully submitted!
Required Experience:
Manager
Employment Type
Full-Time
