Amazon is seeking a Principal Technical Program Manager to own server availability for AWS customers. This is a critical role ensuring that server compute capacity is consistently available to meet customers needs and that interruptions dont interfere with running workloads. Amazon is dedicated to providing customers with the best experience that allows achievement of their goals on AWS and this role will directly impact customer satisfaction. You will be responsible for tracking and reporting on the overall state of compute fleets but also identifying and solving any concerns prior to them causing impact. Working within the AWS Hardware Engineering team this role requires a strong understanding of technical deployment methodologies and safeties as well as an ability to develop solutions for the short medium and long term. In addition to technical ability the role requires strong written and verbal communications skills to communicate and coordinate across hundreds of teams on progress towards goals and ideas for improvements.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Key job responsibilities 7 years of working directly with engineering teams experience 7 years of technical product or program management experience 4 years of software development or hardware development experience Experience designing or architecting (design patterns reliability and scaling) of new and existing systems Experience managing programs across cross functional teams building processes and coordinating schedules Experience owning/driving roadmap strategy and definition Strong ability to communicate verbally and in written format
7 years of technical product or program management experience 10 years of working directly with engineering teams experience Experience managing programs across cross functional teams building processes and coordinating release schedules
8 years of handson work managing complex technology projects experience Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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