Dutch or Flemish Sales Support Agent
Dutch or Flemish Sales Support Agent
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Job Description
Greece is known as a beautiful holiday destination but did you know you are also able to move there and start a new job! We can help you make this happen we can offer you a job in an ambitious and flexible company in which you are able to help customers with their questions. Further you will be experiencing the way of living in Greece you can try the traditional cuisine enjoy the weather and visit the hotspots. Sounds like an opportunity for you to check out this position!
As a Sales Support Agent youll play a key role in ensuring customers receive topnotch service for home delivery of frozen food and wine. The role involves engaging with existing clients to manage orders inform them of any delivery changes and offer additional products while contributing to the overall success of the companys sales campaigns.
Your role
- Outbound Sales: Contact customers to update them on delivery schedule changes reschedule missed deliveries and gather orders for upcoming planned deliveries or holidays. Youll also have the opportunity to offer complementary products and special promotions during these calls.
- Inbound Support: Handle customer inquiries through phone or email including order placement appointment cancellations rescheduling delivery visits and addressing general questions about products or services.
- Customer Care: Maintain a high level of professionalism in all interactions ensuring both customer satisfaction and meeting company sales objectives.
Requirements
- A secondary school diploma is required.
- Previous experience in sales or the hospitality sector is advantageous.
- Nativelevel proficiency in Dutch or French is essential.
- Basic PC skills are required.
- References from previous employers may be requested if necessary.
Skills
- Confidence empathy and a positive enthusiastic demeanour are crucial. You should handle customers with care and understanding without being pushy.
- Proactively lead conversations ask relevant questions and make suggestions with a focus on achieving results.
- Willingness to embrace changes and view them as opportunities for improvement.
- Collaboration is key to success with an emphasis on prioritizing team goals over individual ambitions.
Benefits
- Marketbased basic salary
- A threeday initial training session will combine classroom instruction and onthejob learning to prepare you thoroughly for the role.
- Fun peopleoriented call center
- Flexible work options include working from the office hybrid work after an initial period or fully remote positions depending on your location.
- Fulltime 40 hours per week) and parttime (minimum of 30 hours) options are available.
- Opportunities for promotion to roles like Senior Agent or Team Lead based on project needs.
- Private health insurance and a relocation package are offered.
Location
Greece Remote
Employment Type
Full Time
