Client Quality Assistant
Client Quality Assistant
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Job Description
POSITION SUMMARY
The Client Quality Assistant supports the Client Quality Management team with administrative tasks including but not limited to tracking data and document preparation/review and access/training management.
Role and Responsibilities
The Client Quality Assistant will be responsible for all administrative activities associated with the maintenance and management of data for reports documentation and systems relevant to the Client Quality Management Department.
Key responsibilities include (but are not limited to):
- Accurately creating and updating training courses and training assignments in the Learning Management System in a timely manner
- Preparation of training reports training completion monitoring and support with periodic training assignment reviews
- Reviewing and approving Access Requests to PrimeVigilances controlled systems
- Periodic CV/JD review
- Assistance with preparation and compilation of data for regular reports
- Following up with relevant employees/departments to obtain missing data and responses
- Assistance with Quality Event/CAPA timelines monitoring and tracking all actions through to completion
- Preparation of PrimeVigilance procedures and procedure lists for provision to clients
- Assistance with preparation of documents for audit/inspection requests
Specified Additional Responsibilities
Other administrative support as required.
The Client Quality Assistant will support the PrimeVigilance Senior Leadership team and the Associate Director of Quality with assigned quality related projects and responsibilities.
Qualifications :
- High school or university graduate
- Advanced English (both spoken and written)
- Proficiency in all MSOffice applications including Microsoft Word Excel and PowerPoint
- Experience in an administrative position involving management and creation of reports
- Desirable experience in data gathering
- Strong communication skills attention to detail and problemsolving abilities
- Ability to work well in a team
Additional Information :
We prioritize diversity equity and inclusion by creating an equal opportunities workplace and a humancentric environment where people of all cultural backgrounds genders and ages can contribute and grow.
To succeed we must work together with a human first approach. Why because our people are our greatest strength leading to our continued success on improving the lives of those around us.
We offer:
- Training and career development opportunities internally
- Strong emphasis on personal and professional growth
- Friendly supportive working environment
- Opportunity to work with colleagues based all over the world with English as the company language
Our core values are key to how we operate and if you feel they resonate with you then Ergomed is a great company to join!
- Quality
- Integrity & Trust
- Drive & Passion
- Agility & Responsiveness
- Belonging
- Collaborative Partnerships
We look forward to welcoming your application!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
