Center Marketing Consultant
Center Marketing Consultant
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Job Description
Customer Service and Sales support for the Welcome Center of Corp. Marketing Road Program. Promotes Westgate Resorts through arranging tours for qualified potential timeshare purchasers books room nights sells attraction tickets and provides concierge services in contracted locations. Assists with new hire training with Corp. Road Program training Guidelines and Policies.
To perform this job successfully an individual must be able to perform each essential duties and responsibilities satisfactorily. Additionally the person must possess and adhere to the following core company values:
- Integrity
- Passion
- Work Ethic
Essential Duties and Responsibilities
Duties include but we are not limited to the below tasks. Other duties may be assigned or removed based on business needs.
- Presents and arranges Westgate timeshare tour promotion to qualified guests at various contracted locations on a daily basis
- Arrange and book room nights for guests that walk into the welcome centers
- Provides concierge service for contracted locations
- Maintain updated information on local area attractions and special events and maintaining a courteous professional image to guests as a team member of resort
- Arrange and book tours of the resort for possible timeshare sales
- Responsible for personal sale quotas; Tours Tickets and Rooms
- Able to work a flexible schedule (day/hours) including weekends and holiday
- Able to handle cash and tickets accurately and securely
- Provide friendly and professional customer service
- Responsible of Inventory and Supplies of the Center when needed
- Ensure location is wellkept clean and maintain
- Assist with cash handling forms policies and procedures confirming cash amounts and reporting issues timely
- Assist with team members engagement activities and information on a daily basis
- Cover for other employees shifts if needed by Center Manager
Qualifications :
- Must be able to handle cash and tickets accurately and securely be able to communicate well with others enjoy working with tourists be able to take direction well possess strong auditing skills and possess good management skills.
- Work in Indoor and outdoor if required.
- Ability to work in a moderate noise level attributed to business office with computers and printers light traffic
- Minimum of 1 year of sales and/or customer service experience required
- Sales oriented individual
- Product knowledge
- Strategic prospective skills
- Ability to adapt in changing environment
- Analytical skills
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
