Are you passionate about delivering exceptional service with a smile Join the luxurious world of Sofitel London St James where French elegance meets British charm. We are seeking a dedicated and enthusiastic Luggage Porter to be part of our exceptional Concierge Team.
About the Role
As a Luggage Porter you will ensure our guest journey with us begins and ends with a flawless experience. Your role is create memorable first impressions while exemplifying the sophistication and warmth that Sofitel is renowned for.
What you will be doing
- Greets all guests at the front door politely and courteously and guide them towards the reception desk or function rooms.
- Assists guests with their luggage for both checkins and checkouts.
- Carries guests luggage to the room upon checkin and checkout.
- Ensures that all guest property is safely handled and/or stored in the Luggage Room.
- Complies with standards of grooming elegance and playfulness.
- Replaces Doorman at the door whenever necessary.
- Handles vehicle parking for guests as per procedure.
Qualifications :
- You must hold a valid driving licence and be entitled to work in the UK as this position is not eligible for sponsorship
- Previous experience as a Luggage Porter in a hotel would be beneficial but not essential
- A smart and professional appearance
- A positive attitude and good communication skills
- A willingness to take on physically demanding job
- Careful when driving guests cars
Additional Information :
Discover a world of unparalleled perks tailored just for you:
- Competitive Salary departamantal incentives and a Loyalty bonus of 1.300 per year.
- Employee Benefit Card Discounted rates at Accor properties worldwide.
- Free Stays in the UK or Ireland 4 nights/year) Create unforgettable memories with your loved ones.
- Sofitel Experience Enjoy a luxurious night at our hotel complete with a delightful breakfast.
- Complimentary Meals While on Duty.
- Special Rates in F&B Rooms & Spa Treat yourself to luxury at unbeatable prices.
- Be Part of the Largest Hospitality Group in Europe.
- Exceptional Training and Development Opportunities through Apprenticeship Program.
- Global Growth Opportunities.
- Employee Assistance Program with 24/7 GP Access Your wellbeing is our priority.
- Social Events and Activities.
Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits rewards and development opportunities. We also offer a range of wellbeing initiatives including apps with content to help you feel at your best. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.
Let your passion shine visit
Remote Work :
No
Employment Type :
Fulltime