As a Client Manager you will play a pivotal role in ensuring client satisfaction and engagement by providing insightful analysis actionable recommendations and proactive thought leadership. You will deliver timely outcomes and customer value through data and analytics enhancing the overall customer experience and NielsenIQs performance. Each day presents new challenges in the dynamic and fastpaced retail environment offering you the opportunity to grow and make a significant impact.
Key Responsibilities:
- Client Issue Resolution: Identify diagnose and decompose client business issues
- Stakeholder Leadership: Lead client stakeholders by fostering strong relationships and understanding their strategic goals and processes
- Insight Provision: Offer insights and recommendations showcasing thought leadership and analytical aptitude
- Knowledge Development: Build expertise across NielsenIQs tools data assets and industry verticals
- Advanced Analysis: Utilize NielsenIQ solutions and market knowledge to conduct advanced issuebased analyses with clear proactive insights and actionoriented recommendations
- Collaborative Opportunities: Seek collaborative opportunities internally and externally to enhance projects by working across teams at NielsenIQ
- Revenue Goals: Contribute towards achieving overall revenue goals and operating plans through lead generation
Qualifications :
Requirements:
- Education: Bachelors Degree required Masters Degree preferred
- Experience: 48 years in FMCG CPG and Retail industries applying knowledge to clientrelated business issues.
- Analytical Skills: Strong analytical aptitude experience with syndicated data and market research techniques
- Client Service: Experience in client service environments with the ability to develop maintain and grow client relationships in complex situations.
- Technical Proficiency: Highly proficient in Microsoft Office software
Qualifications:
- Communication: Skilled and polished communicator adept at handling client issues and presentations.
- Client Relationship: Proven ability to elevate client relationships and expand business engagement.
- Project Management: Strong project management skills with the ability to manage multiple priorities.
- Lead Generation: Experience identifying building on and passing along sales opportunities.
- Urgency and Accountability: Sense of urgency and accountability to drive client outcomes.
- Data Synthesis: Ability to synthesize data and simplify findings into actional recommendations that solve client business issues.
- Collaboration: Able to work collaboratively with internal and external teams.
This role has a marketcompetitive salary with an anticipated base compensation of the following range: $76500$92000k. Actual salaries will vary depending on a candidates experience qualifications skills and location. This role might also be eligible for a salesbased incentive or performancebased bonus. Other benefits include a flexible working environment comprehensive health insurance industryleading parental leave life insurance education support and more.
Additional Information :
Why Youll Love Working Here:
- Dynamic Environment: Every day brings new challenges and opportunities to learn and grow in the fastpaced retail sector.
- Impactful Work: Your insights and recommendations will directly influence client satisfaction and drive NielsenIQs success.
- Innovative Culture: Be part of a team that values creativity and innovation always pushing the boundaries to find better solutions.
- Supportive Community: Enjoy a collaborative atmosphere where your contributions are recognized and celebrated.
- Professional Growth: We prioritize your development offering numerous opportunities for learning and career advancement.
- WorkLife Balance: We understand the importance of balance and strive to create a flexible and supportive work environment.
US Benefits
- Comprehensive healthcare plan (medical Rx dental and vision).
- Flexible spending accounts and a Health Savings Account (including company contributions).
- Life and AD&D insurance.
- 401(k) retirement plan including company matching contributions.
- Disability insurance.
- Tuition Reimbursement.
- Discretionary paid time off program and 11 paid holidays.
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90 of the worlds population.
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Work :
No
Employment Type :
Fulltime