Inside Sales Executive

Natilik is a Global Technology Solutions Partner. Our mission continues to be twofold; growing a brand that is seen as the industrys Confident Guide sat between the vendors who make technology and our clients who want to use it to help deliver the outcomes most important to them. We offer products services platforms applications and expertise to help. We also want to continue to build a business that we can be proud of with a focus on five stakeholders: clients people partners communities and shareholders; putting our people at the heart of everything we do. From the small and simple to the large and complex we want a lifelong partnership a company our clients and employees can rely on. There has never been a more exciting time to take a step into the world of digital transformation and were looking for individuals to confidently guide our clients on their journey.

The role

The Inside Sales Representative is responsible for assisting the sales team by supporting the sales process and providing outstanding service to our clients. This includes coordinating internal virtual teams working directly with clients managing internal systems to ensure data accuracy collaborating with vendors and partners creating and negotiating quotes and proposals. The role is accountable for ensuring quotes are processed efficiently and timely and to ensure seamless order processing for clients. Additionally this role serves as a stepping stone for individuals seeking to gain an understanding and start a sales career in Natiliks industry.

Responsibilities

Assist the sales team in managing the sales process: Provide exceptional service to clients throughout the sales cycle and work closely with the sales team on common goals in a fast paced environment. Manage the sales quote process from start to finish and ensure quote deadlines are met and correct expectations are set.

Team Coordination: Bring together internal virtual teams to support sales activities. Collaborate effectively with team members to achieve sales goals.

Client Interaction: Work directly with clients to understand their needs and provide appropriate solutions. Maintain strong client relationships through regular communication and followups. Works closely with the VP Sales to build client relationships and work to common goals. This may involve participating in client meetings or calls and providing exceptional client service.

Data Management: Responsible for forecasting quote/revenue for the business. They use data analysis and client insights to predict quote success rates and help the business plan for future growth Bottom of Form use this information to help identify areas for improvement and develop strategies to increase client retention.

Effective utilisation of our Systems: Management of internal systems to ensure data accuracy and integrity. Update and maintain client information sales records and other relevant data. Understands and able to effectively utilise our order/quoting systems which include Sales Force and other partner portals.

Vendor and Partner Collaboration: Work with vendors and partners to obtain necessary information and support for sales activities. Develop and maintain positive relationships with external stakeholders. Always ensure the best possible pricing is obtained from the partner by utilising discounts promotions and rebate schemes.

Quote and Proposal Management: Create and negotiate quotes and proposals for clients. Always ensuring deal integrity and profitability. Ensure quotes are processed efficiently and in a timely manner. Ensure the appropriate followups are competed with the client to ensure clients are satisfied with the quote process.

Order Processing: Work closely with the Sales team to ensure seamless order processing. Monitor and track orders to ensure timely delivery and fulfilment.

Enhancing Sales Efficiency: Streamline the sales process by supporting the sales team ensuring quotes and proposals are created and processed swiftly and accurately. Identifying areas for improvement and develop strategies to increase client satisfaction for quoting and ordering. Able to identify operational improvements internally and work with cross functional teams to implement.

Learning and Development: Gain a thorough understanding of Natiliks industry products and services. Seek opportunities for professional development and growth within the role.

Key Qualities

Problem Solving & Judgment: Is adept at analysing and resolving complex issues related to the quote/order processes. They can make informed decisions based on data experience and judgment ensuring that problems are addressed efficiently and effectively.

Adaptability & Initiative: Demonstrates flexibility and a proactive attitude adapting to changing circumstances and taking initiative to improve processes. They are quick to respond to new challenges and can implement changes to optimise renewal operations.

Organisation: Highly organized able to manage multiple renewal processes simultaneously. They maintain accurate records ensure all necessary documentation is complete and keep track of deadlines and order cycles.

Time Management: Excels in managing their time effectively prioritising tasks to meet deadlines. They can balance urgent and longterm responsibilities ensuring that all renewal activities are completed on time.

Communication: Possesses strong communication skills both verbal and written. They can convey complex information clearly and effectively to team members clients and stakeholders ensuring everyone is informed and aligned.

Relationship Skills: Builds and maintains strong relationships with clients and internal teams. They understand client needs and expectations fostering trust and collaboration to ensure successful renewals.

Interpersonal Skills: Has excellent interpersonal skills enabling them to interact positively with a wide range of individuals. They are empathetic approachable and skilled at managing relationships and expectations.

Collaboration: Works well with others across their team and other functions and promote a collaborative environment.

Teamwork: Is a team player who contributes to the success of the team. They support colleagues share knowledge and work towards shared objectives ensuring that team efforts are coordinated and effective.

Proactive & Self Motivated: They take accountability are highly self driven and motivated and take a proactive approach to their role.

Experience

• Previous experience in an inside sales sales support role or similar.

• Experience in a fastpaced results driven environment is beneficial.

• Must be computer literate.

Behaviours

• Must have an interest in or basic understanding of Technology.

• Is looking to pursue a career in Technology Sales this role will be given a solid development track.

• Demonstrates confidence and resilience.

Benefits

Natilik offers a series of benefits and perks designed to support your personal and professional growth while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our peoples wellbeing job satisfaction and worklife balance and remain committed to doing so. This is why we offer:

• 25 days paid leave per annum rising with tenure

• Medical Insurance (ADP) including dental

• ADP extras including Gym & Retail discounts life insurance and EAP scheme

• Matched 401k contribution 3

• Quarterly Awards and Bonuses

• Hybrid Working

• Industryleading home working and mobility technology
  

Why Natilik

With Centres of Excellence in London New York and Sydney we are a truly global partner delivering solutions to clients across 62 countries.

In the UK we have recently been named as the first Partner to be awarded Quad Mastership which recognizes our expertise across Networking Security Data Centre Hybrid Cloud and Collaboration. Weve also been listed as the Number 1 Great Place to Work in the mediumsized Tech category. Internationally we are continuing to grow in size and stature and we are confident of replicating the success that weve had in the UK.

At Natilik we know its crucial that our people reflect the diversity of our clients around the world. And we know that having people from all walks of life makes us a more creative and innovative company. That variety of experience culture and background allows our teams to be better. We make sure we do whatever we can to support our people too: making them feel valued and included and unlocking their potential is essential. Were incredibly proud of our diversity.

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