After Hours Imaging Workflow Specialist I
After Hours Imaging Workflow Specialist I
Posted on :
30-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
30-04-2025
Job Description
Diversified Radiology is a thriving and growing 75 radiologist group founded in 1927 and partnered with US Radiology Specialists. Our practice is dedicated to providing quality subspecialized care and expertise in Denver Colorado and throughout the nation via teleradiology. Our practice is truly diversified providing diagnostic and interventional excellence to improve patient care with different hospital systems independent outpatient imaging centers tertiary care centers community hospitals specialty practices and standalone ED and urgent care centers in 18 states and growing. Our case mix and complexity rivals that of teaching hospitals but in a relaxed practice setting that values work/life balance.
This is a nonpatient facing customer service role assisting the companys Radiologists and other Radiologists by managing the radiology imaging workflow for emergent studies. This position answers the phone retrieves and sends radiology images locates and acquires prior electronic exams faxes reports or other paperwork as needed and follows up on any unread studies.
The ultimate responsibility of this position is to assist the Radiologists with providing good patient care by managing the workflow to ensure Radiologist are able to deliver timely reports to the referring facilities.
Training hours will vary from Work Shift. Will work 3640 hours per week training until the transition into regular work shift which is 7 on 14 off.
7 on 14 off Seven 11 hour days Monday through Sunday 77 hours) with the next 14 days off.
Shift hours for the After Hour role after training is complete will either be: 7pm 6am MST
Starting Salary is $37960.00 annually with a 5 performance bonus.
Remote Working Requirements:
- Must have appropriate dependent care for any children that are in the home during work hours.
- Must remain in good standing and demonstrate the ability to work independently.
- Must have a designated workspace in the home that provides you with the following: A professional and productive work environment free from hazards. A quiet private work environment free from as many distractions and interruptions as possible. The work area must be protected from unauthorized or accidental access by other family members including use modification destruction or disclosure. Employees of the company will be held accountable for securing information by taking reasonable safeguards in their home to ensure unauthorized access to any company or patient information as it relates to HIPAA. The company reserves the right to approve the site chosen as the employees remote workspace.
Additional Requirements:
- High School diploma or GED required.
- Previous customer service principles and practices required.
- Previous PACs experience preferred.
Essential Functions:
- Multisystem monitoring in conjunction with image transfer requisitions and report turnaround between the hospitals and DRC.
- Quality control and performance monitoring.
- Study monitoring and patient information management.
- Liaison with DRC and facilities with whom DRC has a working relationship.
- Operational troubleshooting and problem solving.
- If working After Hours may act as a liaison with DRC Security Officer to monitor and enforce data security policies.
- Coordinate data flow with DRC Radiologists.
- Provide proactive technical administration planning coordination documentation and management reporting for the system.
- Resolve service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Expectations:
- Ability to analyze multiple levels of information required to ensure quality business decisions as well as draw conclusions and formulate actionable recommendations.
- Effective and welldeveloped planning analytical communications technical and decisionmaking skills.
- Contributes to the achievement of excellence in healthcare through the quality and caring values of the philosophy of the company.
- Demonstrates courteous behavior through polite and respectful communication with all coworkers patients physicians and customers.
- Recognizes when others are in need of assistance and consistently offers help when own workload permits.
- Promotes a professional image of the department and company.
- Contributes to the time management of the department by being punctual to work and timely completion of assignments.
- Provides proper notification of absences or tardiness.
- Ability to work oncall shifts.
- Maximizes job potential by attending all mandatory education and inservice programs.
- Actively participates in departmental meetings to ensure that goals and objectives are achieved.
- Keeps supervisor advised of any concerns situations or changes that occur within the scope of the job.
- Maintains the confidentiality of patient records and information to assure that patient rights under HIPAA are protected at all times.
We are an Equal Opportunity Employer and have a long history of employing exemplary individuals at every level from subspecialty radiologists to human resources and IT specialists.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
Key Skills
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