Technical Support Analyst
Technical Support Analyst
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Job Description
Req number:
R5232Employment type:
Full timeWorksite flexibility:
OnsiteWho we are
CAI is a global technology services firm with over 8500 associates worldwide and a yearly revenue of $1 billion. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients colleagues and communities. As a privately held company we have the freedom and focus to do what is rightwhatever it takes. Our tailormade solutions create lasting results across the public and commercial sectors and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Technical Helpdesk Support Engineer Device Imaging & Inventory ready to take us to the next level! If you have experience in IT support hardware deployment imaging tools and are looking for your next career move apply now.Job Description
We are looking for a Technical Helpdesk Support Engineer Device Imaging & Inventory . This position willbe6 Months Contract and Onsite Gurugram 5 days a week).
What Youll Do
- Image laptops with companyapproved operating systems and software packages.
- Perform initial setup and configuration of new devices.
- Maintain accurate inventory of laptops.
- Unbox label and organize new and replaced hardware..
- Ensure devices are tested and fully functional before deployment.
- Support endusers by providing readytouse laptops.
- Maintain and update the inventory records and device assignments.
- Run company approved disposal Images on returned laptops.
What Youll Need
- 12 years of experience in IT support hardware deployment or related field.
- Familiarity with imaging tools (e.g. SCCM or similar) would be an added advantage.
- Basic understanding of Windows machines.
- Strong attention to detail and organizational skills.
- Good communication and time management skills.
Good to Have:
- Experience with inventory management systems or ticketing tools (Remedy).
Physical Demands
- Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings etc.
- Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor.
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employment selection process please direct your inquiries to or.
Required Experience:
IC
Employment Type
Full-Time
