Retail Associate
Retail Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
MISSION STATEMENT: The Salvation Army an international movement is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
POSITION TITLE: Retail Associate
DEPARTMENT: Retail
REPORTS TO: Assistant Manager/Lead Retail Associate
FLSA STATUS: PartTime; NonExempt / 25 hours per week
SCOPE OF POSITION:
The Retail Associate is responsible for handling cash making changes operating cash registers and charge card machines while maintaining accuracy and efficiency. Safely handles all goods and materials marking and moving merchandise as part of the Thrift Stores daytoday operations. They assist the public with donations of goods and checkout customers in a timely courteous pleasant and efficient manner. Additionally they ensure the store and donation area are clean and neat performing basic janitorial duties to maintain safe working conditions. The Retail Associate also helps with handling pricing and moving merchandise in daily store operations and prepares and maintains store grounds concerning snow ice and trash.
MINIMUM QUALIFICATIONS:
1. High school graduate or equivalent
2. Previous experience working in a warehouse or retail environment (preferred)
3. Ability to carry out oral and written instructions with a minimum of supervision
4. Some knowledge of inventory control retail sales and loss prevention
5. Ability to operate a cash register credit card machines and handle monetary transactions
6. Skill in maintaining excellent customer service by giving prompt and courteous assistance to customers and donors
7. Ability to use equipment and systems such as a computer Microsoft Office Suite (Word Excel) telephone system point of sale system and time clock
8. Demonstrate communication and interpersonal skills as well as able to perform basic reading writing and mathematical skills.
9. Knowledge of merchandise pricing
10. Able to work/interact effectively with the public coworkers and volunteers
ESSENTIAL JOB FUNCITONS:
1. Maintain cash register ring in sales issue credit slips and make corrections and/or voids. Accept money make change and verify checks and credit cards accurately and efficiently
2. Respond to telephone inquiries
3. Receive and assist in resolving complaints from customers regarding merchandise
4. Provide for excellent customer relations by giving prompt and courteous assistance to customers
5. Ensuring that all merchandise has been properly priced
6. Stock store including but not limited to sorting hanging pricing merchandising and discarding of nonusable items. Pull items that are outdated label and return them back to the warehouse
7. Price inspected goods and prepare them for placement on the sales floor
8. Receive acceptable donated materials and courteously reject materials designated as unacceptable.
9. Sanitize furniture and domestics as required
staff meetings as required and stay informed of new policies and directives
11. Assist with the loss prevention program reporting all incidents of loss to the Store Manager in a timely manner
12. Report safety hazards; assist in the protection of the property and the building and help to ensure store and warehouse cleanliness inside and out
13. Handle and sort donated materials as well as ensuring the security of the donation area donation trailer and trash trailer
14. Assess the condition and value of goods quickly and accurately
15. Maintain a clean and safe work area
16. Perform other related duties as assigned
WORK ENVIRONMENT:
Work is performed inside and outside the store and warehouse building. Exposure to hot and cold temperatures and inclement weather is a condition of this job. The noise level is generally low to medium. Hearing protection may be worn when working around operating machinery. No hazardous waste paint cleaners stains poisons batteries or oils are allowed to be introduced into the work environment.
PHYSICAL DEMANDS:
Speaking sitting bending walking pushing pulling standing kneeling stooping reaching handling fingering climbing and balancing. Maintain the ability to grasp push and pull objects such as boxes or furniture reach overhead and carry store supplies. Hearing and visual acuity must be within normal limits. Lifting and moving objects weighing up to 50 lbs. Ability to learn and adhere to proper lifting techniques always wearing a back brace when lifting heavy items. Maintain the ability to operate a computer telephone and similar technologies.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.
SOFTWARERELATED SKILLS:
Microsoft Word Excel and Outlook familiarity preferred. Working knowledge of integrated database applications and ability to use new software programs with basic training.
LANGUAGE SKILLS:
Must be able to understand follow and give both written and oral instructions and be comfortable working with diverse individuals in facetoface contact and over the telephone. The employee must be able to use speech and hearing for ordinary and telephone conversation.
MATHEMATICAL SKILLS:
Must be able to perform simple calculations (addition subtraction multiplication and division) and apply concepts such as ratios and percentages in practical situations.
PERFORMANCE SKILLS:
Must be punctual organized selfmotivated flexible and possess a desire to learn and assist those he/she interacts with.
PROTECT THE MISSION:
Must complete the online course and pass the background checks as required by The Salvation Army for employment.
ACKNOWLEDGEMENT OF RELIGIOUS PURPOSES OF THE SALVATION ARMY:
The employee acknowledges that he/she has been informed and understands The Salvation Armys religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Armys religious purposes and his/her workrelated conduct must not conflict with interfere with or undermine such religious programs or The Armys religious purposes.
EQUAL EMPLOYMENT OPPORTUNITY:
The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age race color religion sex national origin marital status disability citizenship sexual orientation gender identity gender expression or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring training promotion salaries and other compensation transfers and layoffs or termination.
Required Experience:
IC
Employment Type
Full Time
