drjobs Client Software Administrator

Client Software Administrator

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1 Vacancy
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Job Location drjobs

Easton, MA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

Position: Client Software Administrator
Reports to: IAM Team Lead

Overview
Responsible for designing deploying and maintaining our organizations Windows based IT infrastructure. Ensure systems run smoothly and securely drive continuous improvements and serve as a trusted technical advisor to the organization.

Responsibilities
Endpoint Management: Globally administer Microsoft Endpoint Configuration Manager (MECM) Microsoft Intune and similar technologies to deploy and manage software.
Deployment Coordination: Organize and coordinate software & hardware upgrades and repairs within the desktop environment.
Package Evaluation & Testing: Evaluate maintain and refine desktop application packages; drive testing pilot programs and prototype implementations for new software.
Develop & Maintain Packages: Design build and update automated application installation packages using industrystandard tools and best practices.
Software & Application Packaging Standards: Enforce internal packaging guidelines and ensure all software and application deliverables adhere to industry best practices.
Custom Installer Enhancements: Create and integrate custom actions to extend Windows installer functionality for complex deployments.
Patch & Update Management: Plan test and deploy service packs hotfixes and application updates to ensure systems remain secure and compliant.
Application Lifecycle Lead: Lead the configuration testing maintenance and monitoring of all enduser applications and systems serving as the primary point of ownership.
Compatibility & Troubleshooting: Identify and resolve Windows 10/11 compatibility issues; perform advanced troubleshooting of registry file/folder security and OSlevel problems.
Publishing & Delivery: Lead application publishing processes and oversee reliable delivery across diverse environments.
Document Processes: Record packaging workflows configurations and updates in standardized documentation templates and databases.
Knowledge Management: Create and maintain knowledgebase contentknown issues workarounds procedures and applicationspecific guidance.
Technical Consulting: Advise management on software selection to meet business requirements recommending modifications to improve workflows and expand system capabilities.
Infrastructure Development: Architect and maintain the underlying infrastructure that supports efficient application delivery and distribution.

  • Deployment Analytics: Track analyze and report on application and patch deployment success ensuring target outcomes are met.
  • CrossFunctional Collaboration: Partner with Global System Support to troubleshoot distribution issues and drive resolution for escalated problems.
  • Project Leadership: Lead and coordinate various IT projects as needed aligning resources timelines and crossfunctional teams.
  • Status Reporting: Provide regular updates on progress risks and timelines to management and project teams.

Qualifications
  • Endpoint Management & Deployment: Proven experience designing implementing and troubleshooting MECM (SCCM) and Microsoft Intune infrastructures. Expertise with software packaging tools and managing medium to largescale environments.
  • Operating Systems & OS Deployment: Deep knowledge of Windows 10/11 and Windows Server 2016/2019 administration. Proficient in OS deployment technologies including task sequencing Microsoft User State Migration Tool (USMT) and Operating System Deployment (OSD) tools.
  • Patch & Update Management: Strong background with Windows Server Update Services (WSUS) or equivalent patchmanagement solutions.
  • Networking & Infrastructure Fundamentals: Solid understanding of client/server architectures TCP/IP networking and internet fundamentals. Familiarity with Active Directory DNS DHCP and related infrastructure services.
  • Technical Proficiency: Expertlevel troubleshooting and problemsolving skills. Advanced PC literacy including Microsoft Office suite and rapid adoption of proprietary applications.
  • Project & Team Leadership: Demonstrated ability to lead teams through defined projectmanagement methodologies to ontime delivery. Skilled at prioritizing tasks and managing time effectively under tight deadlines.
  • Communication & Collaboration: Excellent written and verbal English communication skills. Able to build strong working relationships with colleagues clients and external partners at all levels.
Education & Work Experience required:
  • Bachelors degree in an IT related field or equivalent experience.
  • 3 years experience in a similar role.
  • MECM (SCCM) Administration.
  • Azure experience supporting Intune.
  • Microsoft Certified Solutions Expert (MCSE) and/or CompTIA


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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